Beach Ford

A 10/10 I found nail on my rear left wheel went straight to dealer service. I had it fixed within the next 2 hours. Great costumer service and everything was I found nail on my rear left wheel went straight to dealer service. I had it fixed within the next 2 hours. Great costumer service and everything was fast and smooth. I loved it. Pam was super helpfull and great. More

Oil Filter regular service Date of service 07Aug17. Showed up 10 minutes early. Service Manager took care of me personally. Service quickly performed. No issues. New cars were s Date of service 07Aug17. Showed up 10 minutes early. Service Manager took care of me personally. Service quickly performed. No issues. New cars were sweet. Coffee was good. Comfortable waiting area More

Beach Ford Michael Dudley We loved working with Michael Dudley. We got the car we wanted. Drove it home tonight and love the Escape. Has all the features we wanted. Thanks agai We loved working with Michael Dudley. We got the car we wanted. Drove it home tonight and love the Escape. Has all the features we wanted. Thanks again!!! More

Rapid Response I left a message for Tom in service and received an immediate call back. He quoted a price on a new battery. Since the car had just been jump starte I left a message for Tom in service and received an immediate call back. He quoted a price on a new battery. Since the car had just been jump started, he said bring it over and the wait would be short. As usual, Tom and Beach Ford came through! More

A pleasant surprise The AC went out on my F-150. It was covered by the extended warranty that I purchased which was supposed to only have a $100 deductible cost. The bi The AC went out on my F-150. It was covered by the extended warranty that I purchased which was supposed to only have a $100 deductible cost. The billing included $30 which was listed as a dye that was used in diagnosing the problem. I expected to have to debate whether that was covered so came with my warranty document. This had been my experience in the past with extended warranty service so I was surprised when the lady handling my service simply said, "OK, I'll have them pay it." She didn't hesitate and I was soon on my way. Beach Ford has been a pleasant experience throughout the buying and service process. Thank You! More

Service Department The service department lacks in customer service. They would promise to call back and would not do it, even after I left numerous messages. I would no The service department lacks in customer service. They would promise to call back and would not do it, even after I left numerous messages. I would not recommend them for service. More

Service and Parts Service department too busy to call you back, parts department when you walk in the guy is on his cell phone and doesn't seem like he wants to help yo Service department too busy to call you back, parts department when you walk in the guy is on his cell phone and doesn't seem like he wants to help you, when inquiring about the part I needed was not helpful at all, could have told me you have to purchase the headlight assembly for that specific piece. More

Awesome customer service and great experience I bought a 2014 Ram 1500 from beach ford and had a great experience. My sales man, Tommy Stancill, did a great job and Doc in finance was amazing. Th I bought a 2014 Ram 1500 from beach ford and had a great experience. My sales man, Tommy Stancill, did a great job and Doc in finance was amazing. Thanks! More

New F150 purchased The salesman, Anthony Crichton, and the entire staff were excellent. I used the USAA purchasing app., the entire visit and experience was very pleasan The salesman, Anthony Crichton, and the entire staff were excellent. I used the USAA purchasing app., the entire visit and experience was very pleasant. I will recommend Beach Ford to every one I know. More

Car Shopping experience Great overall experience. I inquired about a 2017 Ford Explorer through email. I immediately received a phone call from Tommy Stancill. I sent him a t Great overall experience. I inquired about a 2017 Ford Explorer through email. I immediately received a phone call from Tommy Stancill. I sent him a text message and arranged a time to see the car. We corresponded through text the next day making the deal. He came in early to close the deal and accommodate my work schedule. I drove away a very happy customer in my new 2017 Ford Explorer. More