Beach Ford

My wife and I decided that we wanted a newer car than the My wife and I decided that we wanted a newer car than the one we had. We went by one Ford dealer and when we told the salesman what we were shooting My wife and I decided that we wanted a newer car than the one we had. We went by one Ford dealer and when we told the salesman what we were shooting for he told us "yes everyone wants a deal like that." as if we were being ridiculous. The next day we went to Beach Ford and were met by Roy Brunner. He ask what we were interested in and we told him what we wanted in a car and a deal. "Let's see what we can do. The first dealer had put us in a Fiesta but we never got to drive a Focus. The car we were interested in. Roy pulled one around the front of the dealership and My wife and I with Roy in the back finally got to drive a Focus. When we got back to the dealership Roy ask what features we were interested in and what we were looking for in a payment. Roy found a car with the features we wanted in Sonic Blue. No white silver or grey please. We had a trade in that we still owed on and Roy took our tradein to the appraiser and when he came back we got down to brass tacks. To make a long story short when Mr. Brunner and Mr. Henry showed us the deal they had it was better than we had anticipated. Mr. Henry walked us throught the paper work, answering all our questions while Roy filled the gas tank and gave the car a final fluffing. Roy then brought us out to the car and spent time going over all the features with us and inviting us back for a Saturday session after we had familiarized ourselves with the Focus. I hope everyone can have as great a car buying experience as my wife and I. Thanks Roy, Ken and Beach Ford More

just had a terrible experience with the dealership. They sold me a car that was supposed to have cruise control and delivered it to me without it. I took it anyway because they did not charge me for the cr sold me a car that was supposed to have cruise control and delivered it to me without it. I took it anyway because they did not charge me for the cruise control, and they told me not to worry that it would be available in 6 months. It was not available in 6 years. They just flat out lied to me. I was most disappointed with their service also. The passenger side door did not close unless you slammed it full force. After the service department, said.. we can't fix this.. (a brand new car mind you!) They referred me to body service, didn't offer to set up an appointment or help me.. just gave me the address and said set up your own appointment with them. I was so mad I could barely control myself. I took it myself to their auto body repair and that was the only bright spot.. those guys were polite and did their best to fix the problem. Parts department? Sucks too. They charge you 10% more then Freedom Ford in Norfolk , where I didn't even buy it from. More

the service was great! I was in and out in no time, even the service was great! I was in and out in no time, even before my appointment time. Mr. Sottile was very nice and helpful. This was my first time b the service was great! I was in and out in no time, even before my appointment time. Mr. Sottile was very nice and helpful. This was my first time bringing my new Edge into the service department. More

My salesman was superb, William Ballance. He bent over backawards keeping me informed of the progress of my new Mustang. Bill and I sat down, looked at the available options for the 2013 Mustang GT and th backawards keeping me informed of the progress of my new Mustang. Bill and I sat down, looked at the available options for the 2013 Mustang GT and then ordered a GT convertible. Bill was easy to work with a never put any pressure on me; I may have put pressure on him but he never let it show. Highly recommended. More

Question Answer With 10 being best & 1 being least Question Answer With 10 being best & 1 being least - I am satisfied with my latest service experience at Beach Ford. 10 With 10 being best & Question Answer With 10 being best & 1 being least - I am satisfied with my latest service experience at Beach Ford. 10 With 10 being best & 1 being least - I would recommend Beach Ford to my friends and family. 10 With 10 being best & 1 being least - I will return to Beach Ford for future automotive needs. 10 Please select your service advisor: Dennis Goers Please Share Your Comments With Us! Dennis Goers is the best courtesy and on point and up todate with everything. I appreciate his service and being my service advise. Thanks Dennis More

Bill was able to work my truck in and get a wheel alignment and rotation without an appointment and with the utmost courtesy. This is the reason I keep buying all of my trucks from Beach ford. You gu alignment and rotation without an appointment and with the utmost courtesy. This is the reason I keep buying all of my trucks from Beach ford. You guys are the best! (Just yesterday my in laws BMW had a dead battery and Checkard Flag couldn't put a battery in it and send him on his way at 4pm, he won't get it back until Tuesday and he has bought three BMW's from them. I can't tell you how important service is to me after the sale and Beach ford is decades above even BMW service). Thanks for all you do, Steve More

When I pull into the Service Department my service advisor treats me like i was the only customer he had to deal with for the day. Dennis gives me an approximate time and amount it will be to wait. advisor treats me like i was the only customer he had to deal with for the day. Dennis gives me an approximate time and amount it will be to wait. It is always right on the spot and my vehicle comes back the same way I put it in clean and neat. I give my thanks to Dennis and his team and would highly recommend the service department as well as the Sales Department. Great job. I am not an employee of Beach Ford I am a well satisfied customer for over 30 years. More

I am extremely happy with my purchase of the new Escape XLT. The customer service at Beach Ford is hands down the best I have ever had at a car dealership. My salesman, H.B. was extremely nice and very inf XLT. The customer service at Beach Ford is hands down the best I have ever had at a car dealership. My salesman, H.B. was extremely nice and very informative about the car and payment options. Coming from a family who loves Fords, they were happy to see me receive such good service on my first brand new Ford. Outside of my salesman, the GM Mike Z. made an effort to come and speak with both me and my parents while we were looking at different cars. My parents and boyfriend were so impressed by the service that I received, that they plan on having their future purchases of cars come from Beach Ford, even though they live in Northern Virginia. Thanks again for all of the help that you and your team provided. More

I had no choice but to but another car and had very limited resources with which to work with. Tony Perez made the whole car buying experience a whole lot less overwhelming than I thought it would be. limited resources with which to work with. Tony Perez made the whole car buying experience a whole lot less overwhelming than I thought it would be. He genuinely cares, shoots straight from the hip, and was able to present an option I could drive away with worry free. THANK YOU SOOOO MUCH TONY and Beach Ford! More

My Mom and Dad were contacted on Craigslist about coming in to trade the truck they were trying to sell and so they drove 2 hours to get there only to be offered the absolute bottom dollar on the truck acco in to trade the truck they were trying to sell and so they drove 2 hours to get there only to be offered the absolute bottom dollar on the truck according to Kelley Blue Book. I mean come on people that's just xxxx poor business sense. I would NEVER recommend this company to anyone trying to buy a vehicle. More