
Beach Ford
Virginia Beach, VA
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Great Experience! David Swoope is by far the best Sales Rep I have ever met & bought a car for! Very easy to work with & he didn't try to hassle us into something we di David Swoope is by far the best Sales Rep I have ever met & bought a car for! Very easy to work with & he didn't try to hassle us into something we didn't want. We are going recommend him to everyone we know! Thanks David for making a typical stressful situation into a stree free, fun experience! Beach Ford for the win! More
New F150 purchased The salesman, Anthony Crichton, and the entire staff were excellent. I used the USAA purchasing app., the entire visit and experience was very pleasan The salesman, Anthony Crichton, and the entire staff were excellent. I used the USAA purchasing app., the entire visit and experience was very pleasant. I will recommend Beach Ford to every one I know. More
Car Shopping experience Great overall experience. I inquired about a 2017 Ford Explorer through email. I immediately received a phone call from Tommy Stancill. I sent him a t Great overall experience. I inquired about a 2017 Ford Explorer through email. I immediately received a phone call from Tommy Stancill. I sent him a text message and arranged a time to see the car. We corresponded through text the next day making the deal. He came in early to close the deal and accommodate my work schedule. I drove away a very happy customer in my new 2017 Ford Explorer. More
Very organized and didn't rush me I was treated very well and was not rushed into making my decision. Matt Malbone was very nice and was patient with me as this was my first new car pu I was treated very well and was not rushed into making my decision. Matt Malbone was very nice and was patient with me as this was my first new car purchase. I will be recommending Beach Ford to my friends! More
Just Ford'n Around I was in for service on a 2010 truck, filled out the "what's my truck valued" on website for curiosity and left with a 2017 two days later. Incentives I was in for service on a 2010 truck, filled out the "what's my truck valued" on website for curiosity and left with a 2017 two days later. Incentives helped with this new truck purchase of course, but the maintenance care of Master Mech Dave helped me keep the truck I traded in top condition. Bobby Reckling then found me and the truck I wanted just by checking email. Job well done. More
They took our money and sold our truck We put a deposit down on a truck and they sold it two days later. We live two hours away from the dealer. When we asked for our money back the dealer We put a deposit down on a truck and they sold it two days later. We live two hours away from the dealer. When we asked for our money back the dealer told us we had to come In personally to get it even though we used our card. I talked with a different dealer who is looking into getting me my money back. More
Honest and Genuine Despite not making a purchase, I still believe Quentin at Beach Ford was honest and forthright from the start. The staff answered all my questions abo Despite not making a purchase, I still believe Quentin at Beach Ford was honest and forthright from the start. The staff answered all my questions about the cost an options available to fit my needs. The Beach Ford staff thoroughly explained the process and I would highly recommend any interested Ford customers come to Beach Ford to make a purchase before considering other dealerships. More
Pro Comms All questions answered. Very helpful sales Rep and pleasant staff and management. We worked together to correct a computer program glitch to get tuto All questions answered. Very helpful sales Rep and pleasant staff and management. We worked together to correct a computer program glitch to get tutone paint on my truck. More
New Super DUty Word of mouth lead me to Michael Dudley at Beach Ford who was very knowledgeable and pleasant to do business with. I believe they made a costumer for Word of mouth lead me to Michael Dudley at Beach Ford who was very knowledgeable and pleasant to do business with. I believe they made a costumer for life. More
Where to begin ? I received the yellow slip in the mail about a recall on my airbags on my mustang. I called Beach Ford and scheduled an appointment. Everyone knows I received the yellow slip in the mail about a recall on my airbags on my mustang. I called Beach Ford and scheduled an appointment. Everyone knows a recall visit means its a free service to your vehicle. I dropped off my car and went to work. At work I get an email telling me my state inspection had been completed....what state inspection ? My inspection was due the following month it was NOT past its due date. I call and my "service advisor" Ms. Gallagher (Spelling may be off) that I would get a rejection stick slapped on my car if I dont get the hundreds of dollars worth of work done to my car. Completely understandable IF I ASKED FOR IT. I knew it was pretty sketchy to begin with when they told me I needed a new air filter when I have a lifetime one. That simply needed to be cleaned that has a sticker on the top that says so as well. After speaking with the service manager Vince we set up an appointment for a later day for them to correct this wrong doing. Vince explained they would do the necessary services to pass inspection for free. Great customer service to make up for this bum-rush that Gallagher tried to pull. In the midst of waiting around for that appointment I was in a fender bender. My bumper was slightly damaged so when I brought it in my signal light was slightly off track. Still worked, still visible and NOT something Id fail inspection for. I leave my vehicle there under the impression my blinker bulb and brake light would be replaced. Along with tightening the tie rods. I pick up my vehicle with the brake light STILL out but my signal light is on track. I thought this was a nice gesture that the technician screwed it back into place for me. How thoughtful and I have a new inspection sticker. In my head, I can just take it to my local shop and get the bulb replaced for $20 like I have done before, no biggie. I took into consideration that they (well supposedly) tightened the rods which was a $300 service for free. Fast forward to a couple weeks later I drop my car off at my local body shop getting my bumper taken off and a new one put on. I get a call from the shop asking if I could afford an extra day in my rental car plus additional labor costs since my signal light along with my headlight has been GLUED AND TAPED to the old bumper and they are still trying to pry it off. Thanks for doing more harm than good Beach Ford. How unprofessional and tacky. xxxx, I could've got some glue and tape myself! Had no idea that a dealership would do such a ghetto quick fix ( another thing that I did not ask for) More