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Beach Ford

Virginia Beach, VA

4.4
575 Reviews

2717 Virginia Beach Boulevard

Virginia Beach, VA

23452

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Showing 575 reviews

June 20, 2014

Special Thanks to Jennifer Turner I recently purchased a 2014 Ford Mustang from beach ford. Our sales person is no longer with Beach Ford so we were assigned to Brian Jones. We had bee More

by criscoala
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Turner
June 03, 2014

My last time at Beach Ford Brought my 2010 Fusion in for a state inspection and oil change. Everything went well, and about an hour later I was done, paid, and walking to my ca More

by CharlieMurphy814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Simpson
May 07, 2014

Beach Ford is the best! I just recently purchased a 2014 Ford Focus from Beach Ford and that is the second one I purchased from them. My first one was in 2002 and I had a gr More

by drayburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams--Sales associate
November 12, 2013

Worst experience with any car dealership in forty years. Brought my 2006 van in for rough idle, mis-firing. Beach Ford found over $3,000.00 in urgent "repairs" that were needed. When questioned they explain More

by HateRipOffs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tammy Bowers
Nov 27, 2013 -

HateRipOffs responded

Just to follow up on my review: I received two phone calls from Beach Ford. A Service Manager and also a call from Jeff Tuell, who promised he would get back with me after talking to management. Nothing happened after that, no refund, no apology, no retraction whatsoever. So apparently it is ok with Mr. Barton if his employees create fraudulent documents, lie to customers, charge for repairs that are not needed and not inform custmers of what really should be done for their own benefit. It's all about profits, not relationships not being a part of the "Beach Ford Family". I will update again after this gets litigated. I believe in buying cars made in Detroit, and so I will buy a Dodge Charger or Chevy Camaro, certainly not another Ford. Maybe I can get professional sevice without lies from one of those companies!

September 04, 2013

I bought my 2011 Ford Flex from Beach Ford and its had a few minor problems. My experience with the service department is very bad. I took my car there on two separate occasions and both times I had issues More

by Awesner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky in service department
September 03, 2013

I went to several local dealerships in the area prior to checking out Beach Ford but I realized the moment I walked onto the lot that this was where I would be purchasing my new vehicle from. Car buying is More

by farrella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Miller
August 27, 2013

I made a appointment at 3:00 for my car to get a state inspection sticker which is a 20 minute process and it took 2 hours!!! what is the point of a appointment if we're going to be waiting 2 hours for a More

by Senez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
May 06, 2013

Beach Ford gave me the best deal I could find and Michael Dudley was outstanding. He is a very fine gentleman and made my wife and I feel very much at ease. He went out of his way to make our purchase as eff More

by JohnWeaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dudley
May 04, 2013

Whoever our salesman was the last time I went to Beach Ford I wanted to look at a new focus. When we arrived no one came to greet us and once we were finally helped he was very rude and just seemed to be More

by SamGough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unpleasant man
February 28, 2013

You guys are the best! Tom and your service department are wonderful. I will continue to buy at Beach Ford because of all the great people there. They are truly part of my extended family now, no hassle, More

by smiles.109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Best
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