Beach Ford

Just had a Full Maintenance check done, my service writer Jonathan Brown, was great to deal with Jonathan Brown, was great to deal with More

Stafff are friendly and responsive to my questions. Recent technician went above and beyond to ensure everything looked good and appeared safe beyond what he was actually focused on. Very impressed w Recent technician went above and beyond to ensure everything looked good and appeared safe beyond what he was actually focused on. Very impressed with him More

I had a 10:45 appointment that was made over a month ago. Upon arrival, I was told it would be 3 to 4 hours due to the amount of other cars that had arrive. I informed the lady, that with a schedule appoin Upon arrival, I was told it would be 3 to 4 hours due to the amount of other cars that had arrive. I informed the lady, that with a schedule appointment, my car should be taken car of first. It took about 3+ hours for a state inspection & oil/filter More

Service was great and done in a timely manner Vanna was very good about communicating and making sure everything ok very good about communicating and making sure everything ok More

Scheduled a drop off oil change and inspection. It still took 4 hours. Had to go a different day to pick it up. They have added a cashier station and I accidentally went to the wrong station, beca It still took 4 hours. Had to go a different day to pick it up. They have added a cashier station and I accidentally went to the wrong station, because I didn't know about this. The cashier at that station sent me to the other station but it was very poor customer service. Basically treated me as if I was an idiot for going to the wrong station. More

Beach Ford makes you feel like family! My family loves Fords and we are returning customers of Beach Ford! Emily was amazing with answering all my questions and making the process stress f My family loves Fords and we are returning customers of Beach Ford! Emily was amazing with answering all my questions and making the process stress free! More

Johnathan Drew was refreshing and detailed on what I needed going forward. A quick experience. needed going forward. A quick experience. More

Michael was an exceptional dealer. He provided everything that we need it. He was very kind and considerate of our time in the vehicle that we wanted to purchase I think that he needs He provided everything that we need it. He was very kind and considerate of our time in the vehicle that we wanted to purchase I think that he needs a raise and he should be teaching customer service to the other coworkers. More

So glad to be working with Jonathan at Beach Ford in Virginia Beach. He is outgoing and follows up with ways to keep my car working at its best! My car is no longer young so it takes a bit more care and Virginia Beach. He is outgoing and follows up with ways to keep my car working at its best! My car is no longer young so it takes a bit more care and work to keep it efficient. I have had transmission work which has greatly extended my car’s life! Also recently needed new tire sensors. I trust Beach Ford and Jonathan to do just what my car needs and to keep me informed. He is always helpful and informative! More

From the beginning of my search for my new Ford Explorer, the sales agent Ms. LAUREN has been more than patient she displayed buth understanding and professionalism. My expectations were very high. She ros the sales agent Ms. LAUREN has been more than patient she displayed buth understanding and professionalism. My expectations were very high. She rose to the occasion. She is a true asset to your dealership. Many thanks. Ron Murray More