Beach Ford
Virginia Beach, VA
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Service and Parts Service department too busy to call you back, parts department when you walk in the guy is on his cell phone and doesn't seem like he wants to help yo Service department too busy to call you back, parts department when you walk in the guy is on his cell phone and doesn't seem like he wants to help you, when inquiring about the part I needed was not helpful at all, could have told me you have to purchase the headlight assembly for that specific piece. More
Awesome customer service and great experience I bought a 2014 Ram 1500 from beach ford and had a great experience. My sales man, Tommy Stancill, did a great job and Doc in finance was amazing. Th I bought a 2014 Ram 1500 from beach ford and had a great experience. My sales man, Tommy Stancill, did a great job and Doc in finance was amazing. Thanks! More
Car Shopping experience Great overall experience. I inquired about a 2017 Ford Explorer through email. I immediately received a phone call from Tommy Stancill. I sent him a t Great overall experience. I inquired about a 2017 Ford Explorer through email. I immediately received a phone call from Tommy Stancill. I sent him a text message and arranged a time to see the car. We corresponded through text the next day making the deal. He came in early to close the deal and accommodate my work schedule. I drove away a very happy customer in my new 2017 Ford Explorer. More
Great Experience! David Swoope is by far the best Sales Rep I have ever met & bought a car for! Very easy to work with & he didn't try to hassle us into something we di David Swoope is by far the best Sales Rep I have ever met & bought a car for! Very easy to work with & he didn't try to hassle us into something we didn't want. We are going recommend him to everyone we know! Thanks David for making a typical stressful situation into a stree free, fun experience! Beach Ford for the win! More
New F150 purchased The salesman, Anthony Crichton, and the entire staff were excellent. I used the USAA purchasing app., the entire visit and experience was very pleasan The salesman, Anthony Crichton, and the entire staff were excellent. I used the USAA purchasing app., the entire visit and experience was very pleasant. I will recommend Beach Ford to every one I know. More
Very organized and didn't rush me I was treated very well and was not rushed into making my decision. Matt Malbone was very nice and was patient with me as this was my first new car pu I was treated very well and was not rushed into making my decision. Matt Malbone was very nice and was patient with me as this was my first new car purchase. I will be recommending Beach Ford to my friends! More
Just Ford'n Around I was in for service on a 2010 truck, filled out the "what's my truck valued" on website for curiosity and left with a 2017 two days later. Incentives I was in for service on a 2010 truck, filled out the "what's my truck valued" on website for curiosity and left with a 2017 two days later. Incentives helped with this new truck purchase of course, but the maintenance care of Master Mech Dave helped me keep the truck I traded in top condition. Bobby Reckling then found me and the truck I wanted just by checking email. Job well done. More
They took our money and sold our truck We put a deposit down on a truck and they sold it two days later. We live two hours away from the dealer. When we asked for our money back the dealer We put a deposit down on a truck and they sold it two days later. We live two hours away from the dealer. When we asked for our money back the dealer told us we had to come In personally to get it even though we used our card. I talked with a different dealer who is looking into getting me my money back. More
Honest and Genuine Despite not making a purchase, I still believe Quentin at Beach Ford was honest and forthright from the start. The staff answered all my questions abo Despite not making a purchase, I still believe Quentin at Beach Ford was honest and forthright from the start. The staff answered all my questions about the cost an options available to fit my needs. The Beach Ford staff thoroughly explained the process and I would highly recommend any interested Ford customers come to Beach Ford to make a purchase before considering other dealerships. More
Pro Comms All questions answered. Very helpful sales Rep and pleasant staff and management. We worked together to correct a computer program glitch to get tuto All questions answered. Very helpful sales Rep and pleasant staff and management. We worked together to correct a computer program glitch to get tutone paint on my truck. More