Beach Ford

Amazing service Place is great people and service are awesome very friendly and polite I've never had a bad time at beach ford I highly recommend Janae or Stephanie G Place is great people and service are awesome very friendly and polite I've never had a bad time at beach ford I highly recommend Janae or Stephanie Gallagher love it More

The service team botched this time. I've typically experience very good service at this dealership. However, after requesting some simple service items, the team didn't complete the wor I've typically experience very good service at this dealership. However, after requesting some simple service items, the team didn't complete the work & subsequently continued to waste my time. When rotating my tires, it was determined that 1 tire would not pass inspection. I needed to suggest that Beach Ford use my full size spare tire. That worked. Upon pick-up, the service team did not reinstall the hub cap assembly to my replaced tire, but left it on the remaining bad tire & left it in the back of my pick-up. Again, I had to request that they follow-up at another time. At no time did Beach Ford offer or suggest that I purchase a new spare tire. Upon returning my truck to Beach Ford, I inquired about purchasing a new tire for the spare & made arrangements for the service team to handle. When specifically instructed on tire placement, they did exactly opposite of what I & the service desk rep had requested. Thus, I made an additional trip immediately to have corrected. This was a very simple task, but took an added 2 hours for the team to correct what they had originally got wrong during my 1st visit. There is definitely a disconnect happening here, leaving the customer with a poor experience. Bill E. Nettles More

Excellent Sales And Service! I would definitely recommend my family, and friends, to purchase and service their car at Beach Ford. HIGH PERFORMANCE in sales and service. Angela p I would definitely recommend my family, and friends, to purchase and service their car at Beach Ford. HIGH PERFORMANCE in sales and service. Angela provided excellent service from the time I checked in my car until I drove out of the service center. The waiting area in the café is a very pleasant and comfortable place. I feel that my Ford Edge is in good hands. More

Oil Filter regular service Date of service 07Aug17. Showed up 10 minutes early. Service Manager took care of me personally. Service quickly performed. No issues. New cars were s Date of service 07Aug17. Showed up 10 minutes early. Service Manager took care of me personally. Service quickly performed. No issues. New cars were sweet. Coffee was good. Comfortable waiting area More

Purchase of 2010 Ford Escape I highly recommend purchasing a car, new or used, from Beach Ford. From.my initial contact through delivery, I was treated in a first class manner. Em I highly recommend purchasing a car, new or used, from Beach Ford. From.my initial contact through delivery, I was treated in a first class manner. Emily Scott was my sales person and she took.me through every step, spendingit's of time and answering every question. Ken Henry handled all financial matters in a professional manner, explaining every step. Crystal Pepper showed me various packages available, i.e., undercoating, etc. So very pleased! More

A 10/10 I found nail on my rear left wheel went straight to dealer service. I had it fixed within the next 2 hours. Great costumer service and everything was I found nail on my rear left wheel went straight to dealer service. I had it fixed within the next 2 hours. Great costumer service and everything was fast and smooth. I loved it. Pam was super helpfull and great. More

Beach Ford Michael Dudley We loved working with Michael Dudley. We got the car we wanted. Drove it home tonight and love the Escape. Has all the features we wanted. Thanks agai We loved working with Michael Dudley. We got the car we wanted. Drove it home tonight and love the Escape. Has all the features we wanted. Thanks again!!! More

Rapid Response I left a message for Tom in service and received an immediate call back. He quoted a price on a new battery. Since the car had just been jump starte I left a message for Tom in service and received an immediate call back. He quoted a price on a new battery. Since the car had just been jump started, he said bring it over and the wait would be short. As usual, Tom and Beach Ford came through! More

A pleasant surprise The AC went out on my F-150. It was covered by the extended warranty that I purchased which was supposed to only have a $100 deductible cost. The bi The AC went out on my F-150. It was covered by the extended warranty that I purchased which was supposed to only have a $100 deductible cost. The billing included $30 which was listed as a dye that was used in diagnosing the problem. I expected to have to debate whether that was covered so came with my warranty document. This had been my experience in the past with extended warranty service so I was surprised when the lady handling my service simply said, "OK, I'll have them pay it." She didn't hesitate and I was soon on my way. Beach Ford has been a pleasant experience throughout the buying and service process. Thank You! More

Service Department The service department lacks in customer service. They would promise to call back and would not do it, even after I left numerous messages. I would no The service department lacks in customer service. They would promise to call back and would not do it, even after I left numerous messages. I would not recommend them for service. More