Beach Ford

Specialists? Only at taking forever I brought my minivan into have the AC repaired and an oil change... They kept my car the whole day and returned it to me without an oil change and sai I brought my minivan into have the AC repaired and an oil change... They kept my car the whole day and returned it to me without an oil change and said I need a new AC compressor.... I returned a month later for the same thing this time they kept my car for 10 days and when I got it back, I was told my AC is completely rebuilt and fixed and when I got my car the rear AC did not work.... They then kept my car for 3 more days and returned it saying I need to pay another $500.... I have already spent more than $2,000 to have my AC completely rebuilt.... That was the summer of 2017 and my AC still doesn't work in February of 2018.... It was very expensive and not very professional... They felt entitled as a dealership to do and charge what they felt they wanted to.... It was outrageously expensive unprofessional service and the job still didn't get done...I do not recommend More

Happy Customer I purchased a vehicle today from Beach Ford and the entire process was quick and painless. My sales associate, Anthony Crichton, was awesome and he I purchased a vehicle today from Beach Ford and the entire process was quick and painless. My sales associate, Anthony Crichton, was awesome and he will now be "my guy". Also, the sales manager, Chris Bryan, was extremely helpful and a large part of the reason I will be using Beach Ford again. Thanks again, Lisa. More

F-150 is awesome!! love it!! I Purchased a 2009 F-150 Platinum edition on December the 23rd 2017, and I cannot say enough about the way I was treated. these folks really took the I Purchased a 2009 F-150 Platinum edition on December the 23rd 2017, and I cannot say enough about the way I was treated. these folks really took the time to show me the vehicle I was interested in, and they went out of their way to make my experience with them an enjoyable one. financing was simple ,quick, and easy. after the purchase I had a small problem with the heat, took it in for service, and they had it fixed in no time at all!! it had been years since I had dealt with a major Dealership for car purchases, and I must say, I was quite surprised at how easy and fast it all went!!. the folks at Beach Ford in Virginia Beach are extremely friendly, and always willing to help in any way. I have always wanted a F-150, and I absolutely love my new truck!! More

Attentive Great customer service and personable staff.My sales person was very responsive to my requests and thoughts. I was pleased that the dealership took th Great customer service and personable staff.My sales person was very responsive to my requests and thoughts. I was pleased that the dealership took the time to contact me the next day to ensure that I was happy with my vehicle. More

Could not have been better, thanks to Michael Dudley!!! Outstanding experience from start to finish. Michael and Beach Fird Team were GREAT in every aspect of the sale. Thanks a million!!!! Will buy again Outstanding experience from start to finish. Michael and Beach Fird Team were GREAT in every aspect of the sale. Thanks a million!!!! Will buy again from Michael. More

happy with my new truck They had what I wanted. Got it ready quick and Michael Jackson was a great help. The finance manager was a little on the rough side however. Grumpy! They had what I wanted. Got it ready quick and Michael Jackson was a great help. The finance manager was a little on the rough side however. Grumpy! More

Awesome Great experience! Everyone was awesome! Salesman Mike Dudley, Leon, ! Will recommend family and friends. Whole experience was a pleasure. Number 1 Dea Great experience! Everyone was awesome! Salesman Mike Dudley, Leon, ! Will recommend family and friends. Whole experience was a pleasure. Number 1 Dealership in the area. More

First new ford Emily made the whole experience pleasant. She was pleasant, patient, kind, and very thorough. We had visited several dealerships and Emily stood out a Emily made the whole experience pleasant. She was pleasant, patient, kind, and very thorough. We had visited several dealerships and Emily stood out above everyone else we dealt with. she was very informative and we felt like she was genuinely trying to help us get the truck we wanted. More

Bait and Switch Bait and switch by sales person to get us to come in. We asked for a new car to be transferred from another dealer in the area because we really want Bait and switch by sales person to get us to come in. We asked for a new car to be transferred from another dealer in the area because we really wanted to buy from Beach Ford, and we were ready to buy. He said that dealer’s car was a demo with 1800 miles on it that we wouldn’t be happy with it, and offered he had a new car with the same color and make on his lot that he wanted to sell us. We went to Beach Ford and he drove us around the Beach lot to find it, and it wasn’t there. It was loaned out to a Ford employee and when it was brought in a few hours later, he said it was a demo with 5000 miles on it! We have purchased from Beach Ford previously from this sales person and feel like we were treated very poorly. Will not purchase there again and will certainly tell family and friends about our experience. More

Beach Ford's Service is Exceptional! I needed to have my Ford F-450 Super Duty repaired quickly to move 6 horses from Virginia Beach to Wyoming. Tom and Janae were so helpful, and went I needed to have my Ford F-450 Super Duty repaired quickly to move 6 horses from Virginia Beach to Wyoming. Tom and Janae were so helpful, and went above and beyond to get my vehicle repaired. The truck performed perfectly on the trip, and I highly recommend Beach Ford. More