Beach Ford

Scammers - Dont buy or service here! So I started going here since it was close to my home for servicing. I would follow the routine maintenance programs and everything was fine. But I h So I started going here since it was close to my home for servicing. I would follow the routine maintenance programs and everything was fine. But I had several issues following which is why I will never go back to these god awful people. 1st is when I went to purchase a new Explorer SUV and I was doing my homework and checking other dealerships. I go an offer from Norfolk Priority which I was hoping Beach Ford would beat since I've been servicing with them. When I talked to the sales associate I informed them of my offer from Norfolk Priority and then they got their sales manager and when he came over, he called me a liar and asked who I talked to and when I told him the name, he said he knows that guy and he wouldn't give that rate and kept calling me a liar. 2nd is when I took my Mustang for Air Bag Safety Recall since I didn't buy from them I was still comfortable servicing there. After the recall replacement my sister in-law who drives the vehicle said there were issues with the wipers and blinkers acting erratically. I didn't take it right away but a few weeks later and informed them the wipers no longer worked. They said there was no way the airbag replacement would have impacted it because the work was done in the same column but it was 2 inches in-front of the wiper switch and the issue was due to the wiper motors corroding and going bad. The spray nozzle also didn't work and it seemed their assessment wasn't accurate. I told them I wanted to decide what to do and they went ahead and did the "work" and 700$ later the replaced the wiper motors and magically the spray nozzle was working again. I never had experience in this before so I was easily conned, I needed the car for my sister in-law and since the service manager who told me he wouldn't work on it until I said, he wasn't there so I went ahead and paid to get my car back. After doing so, there was nothing I could do to get my money back and I was scammed. The car was only 4 years old and I was told it was unheard of for that to happen in a new 2014 Mustang. Please do not trust these people, there are other times I recall when the scammed money out of me for servicing maintenance that they would again say the same thing on my next oil change visit. More

Rick at beach ford is an outstanding service representative. I’ve had my vehicle service at Beach Ford several times. And had excellent service every time. representative. I’ve had my vehicle service at Beach Ford several times. And had excellent service every time. More

Brought my 2013 Ford Escape for the 3rd time in a year due to the check engine light coming on. I only drive to pick up my kid from school and grocery shop. All 3 times they want to charge me $118 just f due to the check engine light coming on. I only drive to pick up my kid from school and grocery shop. All 3 times they want to charge me $118 just for the diagnostic When I spoke with the service manager and the branch manger this most recent time, they tell me there’s nothing they can do to wave that and my car is 7 years old so this is common! So, basically if you buy a Ford it’s only going to last 7 years until it becomes a money pit and even though it was just in their shop 4 months ago. I keep up with all my oil changes and barley drive it. To pay another $118 for the 3rd diagnostic is absurd, let alone the fact that it keeps happening! I do not recommend a ford to anyone!!! Get a Nissan!!! More

We scheduled an appointment online for an oil change. We were in and off in less than an hour. Very please with service, will recommend to our family and friends. were in and off in less than an hour. Very please with service, will recommend to our family and friends. More

First visit. Easy to make appointment and easy to get to. Issues were airbag recall and problem with tire pressure monitoring. Quick, effective and courteous service. Nice loaner car. Will be back reg to. Issues were airbag recall and problem with tire pressure monitoring. Quick, effective and courteous service. Nice loaner car. Will be back regularly. More

F-350 Recall Beach Ford scheduled my service quickly and performed the service in the stated amount of time. They were very professional and also welcoming during Beach Ford scheduled my service quickly and performed the service in the stated amount of time. They were very professional and also welcoming during my visit. Great service!! More

I took my Flex there. Had alignment issues. Not only did they not fix it, they offered me new tires for $1800 (set of 4). they not fix it, they offered me new tires for $1800 (set of 4). More

No heat drivers side repair No heat repair was diagnosed in about an hour and repaired. Drivers side blend door stuck and HVAC module reprogrammed. Reasonable wait time. Servic No heat repair was diagnosed in about an hour and repaired. Drivers side blend door stuck and HVAC module reprogrammed. Reasonable wait time. Service adviser, Becky, very helpful. More

Parking car twice under tree I guess, both times covered in Could not finish title. 1st visit check engine came on got that fixed, bird droppings all over car! Started up car and something came up about climate Could not finish title. 1st visit check engine came on got that fixed, bird droppings all over car! Started up car and something came up about climate. I figured it was shut off, drove off but could not get heat to work. I figured have my husband check I was doing something wrong. Should have turned car around and went back but was late. Well my husband could not fix it so back we went after Thanksgiving. It got fixed again but I let my husband take home this time entire hood covered with bird droppings! We garage car so keep it clean, could you not wash it before returning it. It is disgusting so many droppings. Most dealers run it thru wash for curtesy. We can not be only ones with car covered with bird droppings. My husband wants to buy a new Ranger but thinking we should go to Cavalier. We buy all cars their, but disappointed in mess on car. More

planned expense This visit was for state inspection. The car failed inspection for wind shield wipers. The wipers were just 2 months old but I was told that they woul This visit was for state inspection. The car failed inspection for wind shield wipers. The wipers were just 2 months old but I was told that they would not pass inspection. So I said ok replace them, And after replacing wipers, cleaning battery cables and replacing all lug nuts, I left the dealership after paying $500 - PLANNED EXPENSE(none of the service was planned just the expense). More