Beach Ford

Very good experience without the high pressure sales. The experience at Beach Ford was very nice and easy. My sales rep Noel was very responsive to all my questions by phone, email, and in person. He al The experience at Beach Ford was very nice and easy. My sales rep Noel was very responsive to all my questions by phone, email, and in person. He also was quite professional and not pushy at all. Overall, it was a smooth process. More

Horrible phone system Owned my car for one year and have never been able to cll service and get thru. Rings forever and then put on interminable hold. Thought it was just Owned my car for one year and have never been able to cll service and get thru. Rings forever and then put on interminable hold. Thought it was just a one time thing but has happened every time I’ve called for 4-5 times. Makes you think twice about taking car there for service. More

Excellent Tanner Baine Was a great help in my purchasing a new Ford truck. He was knowledgeable and was willing to work with me. I would recommend people deal w Tanner Baine Was a great help in my purchasing a new Ford truck. He was knowledgeable and was willing to work with me. I would recommend people deal with Tanner when they purchase a new Ford. Anna McKay Was very helpful in my purchasing of the door lock system and the installation of it. More

Great Service! I will say I had great service. Service Manager Lucas and Katy were outstanding employees and kept me up to speed on what was going on with my vehicle I will say I had great service. Service Manager Lucas and Katy were outstanding employees and kept me up to speed on what was going on with my vehicle. They took care of me like family. I will continue to purchase my vehicles from Beach Ford 100%, also thanks to Tony P. who always has time to see if all is okay. Thank you Beach Ford employees for the Great Customer Service and I will always remember how you treated me and my family. Thanks More

Battery and Alternator My car had been in for services (spark plugs and 3 coils) the week prior to it cutting off in the middle of an intersection a week later. Not knowing My car had been in for services (spark plugs and 3 coils) the week prior to it cutting off in the middle of an intersection a week later. Not knowing what the problem was, due to previous warrantied work, i had it towed to Beach Ford. I have been a loyal customer for 13 years with my Escape. They called and told me it would be $1200 for an alternator and battery. I challenged that price and said a battery is $100 at Auto Zone and they put it in free. I found out that an alternator is $189 plus tax and typically takes an hour to put in. When I challenged the price the day before, they "got it down" to $900. I told them to do the work as I would have to have the car towed to another place to have it done. Retired and on a fixed income, $1018 last week and $900 this week...I will NEVER take my car back there for anything. Disappointed, frustrated and xxxx mad. More

No time for service Made a 7:30am appointment for a computer diagnostic. By 3:00pm, had not heard a word. Stopped by to pick up the vehicle. It had not been worked on. Wa Made a 7:30am appointment for a computer diagnostic. By 3:00pm, had not heard a word. Stopped by to pick up the vehicle. It had not been worked on. Waited an additional 90 minutes for them to rush through a very inefficient evaluation. Several connections under the hood were not connected. I do not trust the results of the test and would never, under any circumstances, trust the safety of my family to any service they would perform. I would go out of the area for authorized service. More

Oil change and tire rotation Again, I have to say I had great service. Tom Best is a outstanding advisor and keeps you up to speed on what is going on with your vehicle. I just bo Again, I have to say I had great service. Tom Best is a outstanding advisor and keeps you up to speed on what is going on with your vehicle. I just bought over my newer vehicle from a different dealership because the service is much better and they know what they are doing at Beach Ford. More

Great experience with Beach Ford. Helpful, courteous and professional. Most of all fair price. Also very efficient systems in place to speed things along. The physica with Beach Ford. Helpful, courteous and professional. Most of all fair price. Also very efficient systems in place to speed things along. The physical plant was equal to the service. Very pleased. More

2018 Expedition My experience at Beach Ford was excellent! Jeff Tuell referred me to Emily Scott the sales rep who listened carefully and we chose the expedition wh My experience at Beach Ford was excellent! Jeff Tuell referred me to Emily Scott the sales rep who listened carefully and we chose the expedition which wound up as my purchase. Emily came up with an excellent deal based on 2018 Ford discounts and Beach ford discounts which presented the deal that I finally went worth. Emily Scott even suggested that I use USAA financing for this transaction and it turned into a very good interest-rate. Beach ford and Emily were very professional and finalizing the paperwork and giving me training on the vehicle before I left. Very satisfied customer ! More

Excellant Everything was great except I was disappointed to find that the vehicle did not have garage door opening function but I did not ask before purchasing Everything was great except I was disappointed to find that the vehicle did not have garage door opening function but I did not ask before purchasing either. More