Beach Ford
Virginia Beach, VA
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New tires, rear shocks, and fuel system service The work was performed in an efficient and professional manner. I am very pleased with the results. It feels as if I am driving a new car. I am ver The work was performed in an efficient and professional manner. I am very pleased with the results. It feels as if I am driving a new car. I am very happy with the results More
Bad salesman The salesman called me and asked if I was going to buy the car I was looking at I told them no because it was not in my price range. As I was explaini The salesman called me and asked if I was going to buy the car I was looking at I told them no because it was not in my price range. As I was explaining this he hung up the phone one me. Then yelled at my friend who recommended me to go there, who does NOT work in sale for me not buying it! More
Quick and Easy Service Easy in and easy out. No pop up charges at the end and the tech that was assigned to me was polite and courteous. I recommend using this dealership of Easy in and easy out. No pop up charges at the end and the tech that was assigned to me was polite and courteous. I recommend using this dealership of all your service needs. More
2011 Ford Edge Sunroof The track on the sunroof is bent. Beach Ford wanted $11,000 to fix! What a rip off! The car is now totaled because of the sunroof? We have called The track on the sunroof is bent. Beach Ford wanted $11,000 to fix! What a rip off! The car is now totaled because of the sunroof? We have called the owners and management and no one will return our call. We will never buy from or recommend Beach Ford because of their poor customer service! As a side note we’ve clicked on the unsubscribe button 20 plus times and they still keep sending emails. More
Worst service imaginable Had my Escape in for service 3 weeks ago. Tire pressure was completely off after the service. Today the car wouldn't start, battery completely dead. Had my Escape in for service 3 weeks ago. Tire pressure was completely off after the service. Today the car wouldn't start, battery completely dead. Roadside assistance found totally corroded battery terminals. I just wonder what is Beach Ford's understanding of service ? I am really questioning if the actually changed the oil or just charged me for it. Mr. Barton, it's the small things that make a dealership stand out positively, yours only stands out negative. This is the third car I bought at Beach Ford but it will also be the last ! Our previous Escape was sold to us with a motor containing faulty bearings, we'll known to them according to their shop manager. The motor had to be replaced with just 1500 miles on it. Mr. Barton, you can brag and smile on TV but this doesn't make your company any better. Listen to the complaints in the reviews and show leadership by cleaning up in your company ! More
AMAZING EXPERIENCE!!! I can not say enough amazing things about Beach Ford and our experience with them. We were at the end of our lease, my husband is leaving for deployme I can not say enough amazing things about Beach Ford and our experience with them. We were at the end of our lease, my husband is leaving for deployment, and I was panicking. Tanner and Diana worked SO hard to make sure we were comfortable and knew all of our options. Never once did we feel pressured or stressed through our entire process. Tanner worked diligently to find us the right vehicle in the exact color I wanted and made magic happen. Diana has been an Angel working to help finalize our previous lease in a smooth manner and made sure to help give us the most information for our current situation to help ease the burden. All in All I can not say enough AMAZING things about this dealership and the way they work together as a team to make sure their customers are taken care of. No matter where we may move we will be Beach Ford customers for life!!!! More
Highly professional, Excellent customer service! Made me a deal that I could not refuse. We loved and thoroughly enjoyed buying our new Ford Fusion Car! Ryan McConnaughey served our family with treme Made me a deal that I could not refuse. We loved and thoroughly enjoyed buying our new Ford Fusion Car! Ryan McConnaughey served our family with tremendous excellence in a very timely and effective manner. He worked hard to get me the car of my preferred choice. Way to go Ryan!!! More
Routine maintenance of vehicle Friendly and courteous, good explanation of services required, timely update during the waiting period. Thorough attention to details of service neede Friendly and courteous, good explanation of services required, timely update during the waiting period. Thorough attention to details of service needed, deliver vehicle on the appointed time, More
Best sales service!! Joven was knowledgeable, courteous and worked tirelessly in getting me exactly what I wanted! He listened to our requests on what we were looking fo Joven was knowledgeable, courteous and worked tirelessly in getting me exactly what I wanted! He listened to our requests on what we were looking for and went above and beyond to deliver! Thanks Joven!! More
Better the second time around They were much more attentive to my concerns the second time I brought the vehicle in. It will take some time to get the rid of the bad taste left aft They were much more attentive to my concerns the second time I brought the vehicle in. It will take some time to get the rid of the bad taste left after the first visit. More