Beach Ford

Brought my 2013 Ford Escape for the 3rd time in a year due to the check engine light coming on. I only drive to pick up my kid from school and grocery shop. All 3 times they want to charge me $118 just f due to the check engine light coming on. I only drive to pick up my kid from school and grocery shop. All 3 times they want to charge me $118 just for the diagnostic When I spoke with the service manager and the branch manger this most recent time, they tell me there’s nothing they can do to wave that and my car is 7 years old so this is common! So, basically if you buy a Ford it’s only going to last 7 years until it becomes a money pit and even though it was just in their shop 4 months ago. I keep up with all my oil changes and barley drive it. To pay another $118 for the 3rd diagnostic is absurd, let alone the fact that it keeps happening! I do not recommend a ford to anyone!!! Get a Nissan!!! More

We scheduled an appointment online for an oil change. We were in and off in less than an hour. Very please with service, will recommend to our family and friends. were in and off in less than an hour. Very please with service, will recommend to our family and friends. More

First visit. Easy to make appointment and easy to get to. Issues were airbag recall and problem with tire pressure monitoring. Quick, effective and courteous service. Nice loaner car. Will be back reg to. Issues were airbag recall and problem with tire pressure monitoring. Quick, effective and courteous service. Nice loaner car. Will be back regularly. More

F-350 Recall Beach Ford scheduled my service quickly and performed the service in the stated amount of time. They were very professional and also welcoming during Beach Ford scheduled my service quickly and performed the service in the stated amount of time. They were very professional and also welcoming during my visit. Great service!! More

I took my Flex there. Had alignment issues. Not only did they not fix it, they offered me new tires for $1800 (set of 4). they not fix it, they offered me new tires for $1800 (set of 4). More

No heat drivers side repair No heat repair was diagnosed in about an hour and repaired. Drivers side blend door stuck and HVAC module reprogrammed. Reasonable wait time. Servic No heat repair was diagnosed in about an hour and repaired. Drivers side blend door stuck and HVAC module reprogrammed. Reasonable wait time. Service adviser, Becky, very helpful. More

Parking car twice under tree I guess, both times covered in Could not finish title. 1st visit check engine came on got that fixed, bird droppings all over car! Started up car and something came up about climate Could not finish title. 1st visit check engine came on got that fixed, bird droppings all over car! Started up car and something came up about climate. I figured it was shut off, drove off but could not get heat to work. I figured have my husband check I was doing something wrong. Should have turned car around and went back but was late. Well my husband could not fix it so back we went after Thanksgiving. It got fixed again but I let my husband take home this time entire hood covered with bird droppings! We garage car so keep it clean, could you not wash it before returning it. It is disgusting so many droppings. Most dealers run it thru wash for curtesy. We can not be only ones with car covered with bird droppings. My husband wants to buy a new Ranger but thinking we should go to Cavalier. We buy all cars their, but disappointed in mess on car. More

planned expense This visit was for state inspection. The car failed inspection for wind shield wipers. The wipers were just 2 months old but I was told that they woul This visit was for state inspection. The car failed inspection for wind shield wipers. The wipers were just 2 months old but I was told that they would not pass inspection. So I said ok replace them, And after replacing wipers, cleaning battery cables and replacing all lug nuts, I left the dealership after paying $500 - PLANNED EXPENSE(none of the service was planned just the expense). More

Cant find the problem, just guessing! Recently took my Fusion in for repair because it started making grinding/whinny noises from the engine whenever I released the accelerator. I stated Recently took my Fusion in for repair because it started making grinding/whinny noises from the engine whenever I released the accelerator. I stated that I feared my eco boost turbo was acting up. They stated they has several service technicians and managers listen/drive my car and stated it was the belt tensioner. So I took a day off work, spent $300 in parts an service, and the noise is still there. Notified the service dept it wasn't fixed, took the service tech for a ride, he verified it was still there, they took it back into service for another hour, stated they are not sure what it is. Said they had several technicians look/listen and THINK it could be the turbo, bypass, waste-gate, just not sure until they start replacing parts! Which could cost thousands!! $$$ So now we are just playing the guessing game at the service department, and its costing me $$$ not them! More

Service Had my Escape in for 20,000 service. Becky had me in and out in no time. She is always great to work with. Beach Ford has always been a great Dealers Had my Escape in for 20,000 service. Becky had me in and out in no time. She is always great to work with. Beach Ford has always been a great Dealership to work with. More