
Beach Ford
Virginia Beach, VA
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Great customer service! ! Willing to go the extra mile. I’m out of state and repairs were completed on time and kept me in the loop the entire time. ! Willing to go the extra mile. I’m out of state and repairs were completed on time and kept me in the loop the entire time. More
It was a an awesome experience. The staff were super friendly, knowledgeable, and made sure the process of buying the car wasn't stressful at all! The staff were super friendly, knowledgeable, and made sure the process of buying the car wasn't stressful at all! More
Great communication when picking up and delivering my car. Everyone I spoke with in person or on the phone was pleasant, courteous and knowledgeable. Provided with itemized statement of work performed. car. Everyone I spoke with in person or on the phone was pleasant, courteous and knowledgeable. Provided with itemized statement of work performed. Car is running great! More
Have purchased over 12 vehicles from this dealership. Sales and service is top notch. Kudo's to Jeff Tuell and his upmost professionalism and knowledge in making another purchase from Beach Ford. Best Fo Sales and service is top notch. Kudo's to Jeff Tuell and his upmost professionalism and knowledge in making another purchase from Beach Ford. Best Ford Dealer in the Hampton Roads Area. More
Do not buy or service your vehicle here. Please stay away from this place if you are African American or if any minority classification. My recall issue was not fixed, and they tried t Please stay away from this place if you are African American or if any minority classification. My recall issue was not fixed, and they tried to charge me to come back for a diagnosis of the same recall. My software is still going haywire, and my truck is still shutting down in the middle of traffic almost getting me and my family killed This is deadly customer service practices that Ford is not being held accountable for their defective trucks & installed products. More
We love bringing our truck in for service and inspections. We had our new service person Vanna and she was very pleasant and helpful. She was very through with explaining our paperwork and ca inspections. We had our new service person Vanna and she was very pleasant and helpful. She was very through with explaining our paperwork and came to the food area to walk us out to the checkout and payment and she loved my truck! More