Beach Ford

Wes Waite, the Beach Ford salesman, is the reason for the 5star rating! I live in South Carolina and Wes is responsible for making the deal on our new 2024 Ford Mustang and travelling 360 miles to trade in 5star rating! I live in South Carolina and Wes is responsible for making the deal on our new 2024 Ford Mustang and travelling 360 miles to trade in our Nissan Rogue. I am 74 years of age; and I have purchased a lot of vehicles over my many years. My past purchases usually involved a manager, general manager or an owner of a dealership. Wes, our salesman, handled this transaction seamlessly and professionally and thoroughly from beginning to end. As far as I am concerned, Wes was Beach Ford and if the rest of this dealership handles things like he does; then, this is one of the very best dealerships that I have ever done business with. Kudos to Wes Waite! More

Very professional, courteous and helpful staff. Service dept. Is very organized. They come out to your car to greet you upon arrival. Easy to make appointments on line. Service dept. Is very organized. They come out to your car to greet you upon arrival. Easy to make appointments on line. More

Check in was quick and Ashley was great! I also appreciate the discount rate for an oil change! I also appreciate the discount rate for an oil change! More

I think Beach Ford is adjusting their procedures to accommodate the nes to serve their customers better. The mobile technician who came over to do the software download was professional and respectful. accommodate the nes to serve their customers better. The mobile technician who came over to do the software download was professional and respectful. I don’t know what back office support has changed but all dealers need to leverage technology to facilitate better and faster service support. More

Great customer service! Have a vehicle pickup and return when needing service, or a lyft program. Both make getting a vehicle serviced very easy. Have a vehicle pickup and return when needing service, or a lyft program. Both make getting a vehicle serviced very easy. More

No comment about this dealership. Pretty good all the way around. Pickup and delivery service is great. Pretty good all the way around. Pickup and delivery service is great. More

Staff is always helpful and respectful. My salesperson was Tony Perez who I have worked with for over ten years. My salesperson was Tony Perez who I have worked with for over ten years. More

The experiences with the Service department are a disaster. If you purchase a vehicles here do not get the additional service package, and take your vehicles elsewhere for a service. During an oil ch disaster. If you purchase a vehicles here do not get the additional service package, and take your vehicles elsewhere for a service. During an oil change they left bolts from the engine protection plates in my cup holders rather than put them back correctly or at least inform there was an issue before letting me drive off with lose hardware. They appointment before that they clearly had an issue with their alignment calibration machine as my allignment was way worse after they did the adjustment than it was before I took it there. They tried telling me I had to buy camber kits because it was so far off when it was their mistake in the first place. And when you try to bring these issues up to Lucas or Vince who are the managers… They aren’t there and don’t call you back. Customer service is pretty terrible now. Tony Perez with Sales was great and Beach Ford was my go to Ford Dealership for my last two F-150s. Unfortunately, I will not be making that mistake again. Plenty of other dealerships in the area with great reviews. More

My daughter and I found the ideal vehicle thanks to Nia Williams. She showed us several trucks until we found the one that met our needs. She was very nice, patient, and knowledgeable. She even called toda Williams. She showed us several trucks until we found the one that met our needs. She was very nice, patient, and knowledgeable. She even called today and helped me order an accessory that we wanted. Thank you Beach Ford More

Friendly, mostly stays on time with appointments . Always let's you know when they find a problem, you decide to fix or not( also how much $$ the repair cost, if not warrantyied). Always let's you know when they find a problem, you decide to fix or not( also how much $$ the repair cost, if not warrantyied). More