Beach Ford
Virginia Beach, VA
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Not a happy customer right now waiting on sales manager Leon to give us an update on changing the tires 3 different tires on our car missing floor mats and spare tire and jack. All this was missed on there Leon to give us an update on changing the tires 3 different tires on our car missing floor mats and spare tire and jack. All this was missed on there certified check off list. Hopefully someone will get back to us soon communication with customers is key ignoring customers isn’t good for business More
My recent purchase could not have been better, My salesman, Joven, went above all my expectations in his interactions with me and my wife. The settlement manager, Ray, also made the process smooth a salesman, Joven, went above all my expectations in his interactions with me and my wife. The settlement manager, Ray, also made the process smooth and actually found a lower interest rate than I did. Great place to buy a car. More
I need to update my review from 01 August. Absolutely the worst experience ever. Purchased vehicle in July and to date - have not received and Registration Paper wok. Tried calling howe Absolutely the worst experience ever. Purchased vehicle in July and to date - have not received and Registration Paper wok. Tried calling however - of course, you are no longer a priority. Take you hard earned money elsewhere. More
Beach Ford service is outstanding. Appointments are easy to arrange and are handled promptly. Service recommendations are communicated clearly and are very helpful in keeping vehicle Appointments are easy to arrange and are handled promptly. Service recommendations are communicated clearly and are very helpful in keeping vehicle taken care of. Representatives are professional and experts at customer treatment. More
I had to have 3 recalls done to my 2015 Fusion. They came to my home, performed all 3 recalls in my driveway. The technician cleaned up everything and it was like he was never there. He was on time They came to my home, performed all 3 recalls in my driveway. The technician cleaned up everything and it was like he was never there. He was on time, professional and respectful. Talk about Red Carpet service! Treated me like I was the most important customer in the world. 5 STAR SERVICE all the way! More
Excellent service from professional staff. Ashley was just so nice. She communicated the entire process and I got my car back in a timely manner. Definitely will return. Ashley was just so nice. She communicated the entire process and I got my car back in a timely manner. Definitely will return. More
Communication was excellent. Service was performed in a timely manner. Service included a recall of a blower motor. Service was performed in a timely manner. Service included a recall of a blower motor. More