Beach Ford
Virginia Beach, VA
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If you want to base your purchases on a new vehicle on the quality and commitment of the service department, I would recommend Beach Ford and service manager Lisa. the quality and commitment of the service department, I would recommend Beach Ford and service manager Lisa. More
Excellent service dispatching mobile technician to perform the camera replacement recall. Polite courteous professionally completed the installation in my garage. perform the camera replacement recall. Polite courteous professionally completed the installation in my garage. More
Wes Waite, the Beach Ford salesman, is the reason for the 5star rating! I live in South Carolina and Wes is responsible for making the deal on our new 2024 Ford Mustang and travelling 360 miles to trade in 5star rating! I live in South Carolina and Wes is responsible for making the deal on our new 2024 Ford Mustang and travelling 360 miles to trade in our Nissan Rogue. I am 74 years of age; and I have purchased a lot of vehicles over my many years. My past purchases usually involved a manager, general manager or an owner of a dealership. Wes, our salesman, handled this transaction seamlessly and professionally and thoroughly from beginning to end. As far as I am concerned, Wes was Beach Ford and if the rest of this dealership handles things like he does; then, this is one of the very best dealerships that I have ever done business with. Kudos to Wes Waite! More
Very professional, courteous and helpful staff. Service dept. Is very organized. They come out to your car to greet you upon arrival. Easy to make appointments on line. Service dept. Is very organized. They come out to your car to greet you upon arrival. Easy to make appointments on line. More
I think Beach Ford is adjusting their procedures to accommodate the nes to serve their customers better. The mobile technician who came over to do the software download was professional and respectful. accommodate the nes to serve their customers better. The mobile technician who came over to do the software download was professional and respectful. I don’t know what back office support has changed but all dealers need to leverage technology to facilitate better and faster service support. More
Great customer service! Have a vehicle pickup and return when needing service, or a lyft program. Both make getting a vehicle serviced very easy. Have a vehicle pickup and return when needing service, or a lyft program. Both make getting a vehicle serviced very easy. More