Bayway Chevrolet
Pearland, TX
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3,953 Reviews of Bayway Chevrolet
I would highly recommend Strickland Chevrolet in purchasing your next vehicle. Andre Ward was professional, extremely helpful, and attentive to my needs and wants in a new vehicle. He was thorough i purchasing your next vehicle. Andre Ward was professional, extremely helpful, and attentive to my needs and wants in a new vehicle. He was thorough in the explanation of incentives and rebates as well as ensuring he could do everything he could to get me in a vehicle that I was happy with. The entire process was seamless, and when I could not find the truck I was happy with, Andre found exactly what I was looking for. I would definitely recommend this dealer and when visiting be sure to ask for Andre! More
Awesome experience at Strickland! I even sent my boss Awesome experience at Strickland! I even sent my boss there who also bought a new car. Every aspect of my visit was easy and everyone was so helpful Awesome experience at Strickland! I even sent my boss there who also bought a new car. Every aspect of my visit was easy and everyone was so helpful. Wouldn't go anywhere else. More
Horrible Service! Salesman gives us the "lowest quote possible", then come to find out on their own website lists the truck for $3,000 less! When we told them how much we wanted to pay a month for quote possible", then come to find out on their own website lists the truck for $3,000 less! When we told them how much we wanted to pay a month for the truck, the manager Chris called us at home and told us a certain price that we ended up agreeing on. We talked to the Salesman Brian over 3 times in one day discussing finance and telling him that we are going to come in after work to sign the paperwork and pick up the truck, but then on the way over the salesman calls us back and tells us the quote they gave us was for another vehicle, even though all day long we had discussed the price for the original vehicle we wanted. During this conversation the salseman allegedly had a "dropped call", but then wouldn't answer the phone anymore when we called him back. Called the manager again and he said we were mistaken and that they weren't going to honor the deal!!! Absolutely horrible customer service, will not recommend and will never use again! More
David Zach was initially very friendly when we were interested in purchasing a new vehicle. We made it clear to him how much we has to put down in adition to trading in our current vehicle. When we wen interested in purchasing a new vehicle. We made it clear to him how much we has to put down in adition to trading in our current vehicle. When we went in to sign the paperwork, he was not there and Brenda Sullivan took over. While waiting for her to arrive, we were apporached by another employee who immediately harrassed my husband that the sale should have been his becuase he was the first person to contact him via phone when he showed interest. The man left and we went outside, he came outside and continued to harrass us in front of our two year old! As soon as Brenda arrived, she immediately said we needed more of a down payment so we told her we were no longer interested. As we were getting up she informed us that the down payment would count as our first month payment, we went ahead and signed the paperwork only to be hit with an additional payment that same month. While waiting for the paperwork to print (which had to be manually fed into the machine and printed multiple times due to jams, etc.), my toddler was getting impatient and the employee stated "when we are doing business like this, it is better to take the kids outside" I was appaled! It was obvious that he did not want my child in there. Ally (finance company) informed us that we would have to take it up with the dealership. My husband contacted David Zach who informed him that in the paperwork we signed, it stated that we would have to still make a payment. The total price of the vehicle also totaled out to more than what David Zach had initially told my husband. I regret doing business with this company but we are now stuck with them. Hope this is of some use to others. More
Customer service in this dealer is terrible. They suggested calling the dealer I bought the truck from since I didnt buy it from them. I will never go back. Waste of time and energy. suggested calling the dealer I bought the truck from since I didnt buy it from them. I will never go back. Waste of time and energy. More
We had been shopping for the perfect truck for weeks before going to strickland. After visiting over 6 dealerships we were getting tired of looking for a car. We are very happy with our Chevy purchase f before going to strickland. After visiting over 6 dealerships we were getting tired of looking for a car. We are very happy with our Chevy purchase from your dealership and Sky was our sales associate. We can't say enough good things about how professional and helpful Sky was. We will be purchasing from Sky again next year. Great customer service. More
I was actually dreading the whole car buying process to begin with, but Chad invested his time and effort into making sure that my family and I were completely satisfied! I have to admit that I probably wa begin with, but Chad invested his time and effort into making sure that my family and I were completely satisfied! I have to admit that I probably wasn't the easiest customer to deal with, but Chad really changed my negative perception that I previously had on car salesman. Amazingly he still keeps in touch with us and even called me last week to wish me a happy birthday! Now that defines EXCELLENT CUSTOMER SERVICE... More
I went to buy a new car. Turns out that the car had 4,500 miles on it! The dealer said it was "new" because it never had been registered. If it is driven over a few test miles, it is not new. In Texas, 4,500 miles on it! The dealer said it was "new" because it never had been registered. If it is driven over a few test miles, it is not new. In Texas, we call these people liars! More
My husband and I recently purchased a vehicle from this establishment. I would say the best part of the ordeal was the sells team and the used cars mechanics. What I didn’t like was the fact that once we establishment. I would say the best part of the ordeal was the sells team and the used cars mechanics. What I didn’t like was the fact that once we got our vehicle back from detail, the care smelt like marijuana, and so did the older man who dropped the car off in the front. He was so rude to my husband, children, and I. When I said something to him he stated, “I am practically the owner, feel free to complain.” Wow. Maybe Mr. Strickland should get a better judge of character and investigate? A+ for sells and service. F for detail. Jane More
Everyone was super friendly when they thought I was buying a car. When I called them within a couple of hours to tell them that I had changed my mind and that I wanted my deposit back, everything chan buying a car. When I called them within a couple of hours to tell them that I had changed my mind and that I wanted my deposit back, everything changed. I was treated very rudely, told I wasn't told things that I was. David Zach then began being very nasty on the phone and hung up on me. I have made several phone calls there to get my money back, still haven't and now I have to go through the bank to get my money back. DO NOT EVER GO THERE, ABSOLUTELY TERRIBLE AND UNPROFESSIONAL!!!!!!!!! More