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Bayway Chevrolet
Pearland, TX
3,953 Reviews
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3,953 Reviews of Bayway Chevrolet
December 16, 2015
Great service From the beginning Joey has been helpful thru getting my truck seat looked at, John and Eric have assisted in the process as well. I was impressed by From the beginning Joey has been helpful thru getting my truck seat looked at, John and Eric have assisted in the process as well. I was impressed by the knowledge of your service guys. Thanks guys , I will be back for my next service in the future. More
by Happy service customer
Employees Worked With
John Paterson, Eric Sullivan, Joey Tuffly
December 16, 2015
WARRANTY WORK Andrea Keys. I had some warranty work done and She was able to get me in and out in a matter of minutes. Thanks for your excellent assistance!!! Andrea Keys. I had some warranty work done and She was able to get me in and out in a matter of minutes. Thanks for your excellent assistance!!! More
by Betsy
Employees Worked With
Joey Tuffly
December 16, 2015
tiresome I purchased my car in 2013 - for the past year and half my motor jerks, i have taken it into the service department SEVERAL times and each time they f I purchased my car in 2013 - for the past year and half my motor jerks, i have taken it into the service department SEVERAL times and each time they find nothing wrong. A brand new car motor should not jerk !!! Finally, the check engine light came on - i called to get an appointment to drop it off and John Patterson answered ( i have had unpleasant encounters with him in the past so im not too fond of him). I did get some attitude because -his excuse for them not finding the problem is because the check engine light wasnt on. Well one would think that you would want to avoid that problem and fix the situation before it gets worse. Dropped it off and of course they fixed it thanks to the computer being able to tell them the problem. I do not trust your service department - i go back because i have no choice that were my warranty is. The other reason so you know why i distrust your serivce department is because i took the same car in for A/C problems back in november - same thing they could not find a problem - 3 days later A/C completely out. My husband looked at the car and he found the problem - took it back to your dealership to fix since it was due to an accident. So my husband had to do the work of your people that you pay in order for your people to fix it. NOW the only good thing about your service department is RENTAL - THEY ARE AWESOME - ANDREA is on her job - she is wonderful she does not give you the run around and she takes control of the situation - SHE IS THE BOMB FIdel - is GREAT he gets you in and out - he is fast and very friendly - and he has some good humor More
by betsy1024
Employees Worked With
John Paterson, Andrea Keys, Fidel Bejaran
December 16, 2015
Smooth This was my second time purchasing a vehicle from Strickland. Jonathan Martinez was so helpful with this process for the second time. I will continue This was my second time purchasing a vehicle from Strickland. Jonathan Martinez was so helpful with this process for the second time. I will continue to come back to Strickland and make sure Jonathan Martinez is the dealer to work with. Will recommend him to my friends and colleagues. More
by susiecerv
Employees Worked With
Jonathan Martinez
December 16, 2015
Outstanding Service I don't usually give 5 STARS but the service my husband and I received throughout the whole process of purchasing our new 2015 Suburban was just over I don't usually give 5 STARS but the service my husband and I received throughout the whole process of purchasing our new 2015 Suburban was just overwhelmingly exciting. As we know there is a process when purchasing a new vehicle and with Strickland (Jonathon Martinez) we just felt comfortable and trusted our salesman. This is now our 8th vehicle purchase from Strickland and will continue to go back and do business again. Thank you so much for making our Thanksgiving one to remember! Love the Carrizals More
by Melissa carrizal
Employees Worked With
Jonathan Martinez
December 16, 2015
Excellent service and sales The backbone of every business is it's service department. The success of the service department will directly affect the success of the dealership, The backbone of every business is it's service department. The success of the service department will directly affect the success of the dealership, of it is the service department and customer relations that brings customers back. Each customer affects five potential customers. For over 25 years I have excellent business relations with Strickland Chevrolet.. The car rental department under Andrea Keys leadership is makes it easy for people to have their vehicles serviced when it takes longer than a day. She always has a smile and pleasant disposition. Charles Kozel is to be commended on his leadership with all the staff in the Service Department! More
by Charles
Employees Worked With
Andrea Keys
December 16, 2015
Great service and excellent advisors! Dropped our 2014 Silverado for a seat issue. Was in and out in a loaner in less than 15 minutes. Very knowledgeable and helpful service advisor! Would Dropped our 2014 Silverado for a seat issue. Was in and out in a loaner in less than 15 minutes. Very knowledgeable and helpful service advisor! Would definitely recommend this service department for anyone with a GM vehicle! More
by Txlady2877
Employees Worked With
John Paterson, Eric Sullivan, Joey Tuffly
December 16, 2015
excellent dealership We were so amazed by how easy the financing was and the great choice of vehicles they had. Our sales lady Diana was great, she made the whole car buyi We were so amazed by how easy the financing was and the great choice of vehicles they had. Our sales lady Diana was great, she made the whole car buying experience so quick and easy, we will be back when its time for my next vehicle and we highly recommend this dealership to everyone.. More
by slickmyster2004
Employees Worked With
Diana Orendorff, James Powers
December 16, 2015
Terrible Customer Service - Typical 'Car Salesman" Attitude Called them to inquire on vehicle and got stuck with this guy. Comes across as a complete used car salesman...which he is. Bad attitude, not friendl Called them to inquire on vehicle and got stuck with this guy. Comes across as a complete used car salesman...which he is. Bad attitude, not friendly and pushy. Thankfully PLENTY of other dealers to buy from in Houston. Would NOT recommend this place. More
by texex91
Employees Worked With
David Zach
December 16, 2015
Excellent The experience was amazing, the way the sales associate explained everything to me and my husband. Great customer service skills, helpful and it made The experience was amazing, the way the sales associate explained everything to me and my husband. Great customer service skills, helpful and it made the process so easy for us. More
by SFurness
Employees Worked With
Erika Vasquez
