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Bayside Chrysler Jeep Dodge - Service Center

Bayside, NY

4.4
4,230 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams. Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you. Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape. We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .

212-19 Northern Blvd

Bayside, NY

11361

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4,230 Reviews of Bayside Chrysler Jeep Dodge - Service Center

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January 22, 2019

Good experience Went in on a Saturday for an oil change and a pm check up and was in and out within an hour. Staff was friendly and courteous. Well done. More

by gborelli26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Levine
January 21, 2019

Very nice people and a great service which is what we’re all looking for .. I definitely come back and I think fron now on this is definitely my new spot to take care More

by MATTHEWBOY37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 21, 2019

I got taking advantage of I Thomas Crane brought my Ram 1500 in for a routine oil change. The gentlemen at the counter help me find a deal for 4 oil change for 2 years. That w More

by THOMAS.CRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 05, 2019 -

Bayside Chrysler Jeep Dodge responded

Thomas we understand your frustration in thinking that somehow we may have drained your battery. We sincerely regret that you would feel that we would create a scam which has us discharging batteries to make money.. We firmly state that this in no way is the case.

Feb 06, 2019 -

THOMAS.CRANE responded

I learned my lesson in doing business with this place. Due to Mr Bob Kennedy. I was later contacted by Bob Kennedy. (SERVICE MANAGER). He was very rude on the phone to me. Even used foul language. I recorded our conversation for proof. If he states other wise I have the proof. I been going there for years, so much that I use to bring Duncan Donuts and, coffee. For the staff. When a former (MANAGER) was there. By the name of Richie. I have no reason to lie. While on the phone discussing my experience with Mr Kennedy. He stated my truck was old. Said this like three times to say as if my truck was no good condition. Like it was ancient. I take great pride and servicing and keeping my truck up to date. My truck is a 2014 Ram. I keep a log maintenance on my truck. Later Mr Kennedy offers he would pay half for the battery and, I would have to pay the other half. I then said to him. "Why would I pay half for the battery if I went in there I had a full energized battery life." I said "You been working this business a long time. Why would my truck leave the shop okay and ready for pickup then parked and called me the customer to pick up the vehicle then the vehicle won't start after?" That's when he said I don't know what else to tell you I'll just give you the rest of your money back you pay for MY battery. He clearly stated HIS battery. I answered back you mean the battery that I paid for when you drained mine. Clearly he knew my point was right but still fought with me on the phone for half an hour and argued with me and use foul language then gave me back the refund. A day later a lady from the office called and said to me would i take down my review. Bob Kennedy asked.. I said I will have to think about it because of the language and the way he talked to me on the phone. Later as I thought about it I said NO. What service manager will talk to a customer on the phone like this. When does a person been doing business with them for many years. Why would they have get treated so poorly and be talked to so bad. That's why I made the review and told the truth and from that experience. I'll never go back to Bayside Northern Boulevard Chrysler, Jeep, Dodge service station. Thank you Mr Bob Kennedy for ruining my experience and place to service my vehicle that I used to enjoy to go to.

January 19, 2019

GET IT REPAIRED THE FIRST VISIT HERE When I called to make an appointment all the way to picking my Ram up I felt in great hands and got the feeling these people REALLY CARE ! More

by angelob1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2019

Always a pleasant and professional experience Been coming here for last 3 years service tech Jay Escobar is a total gentleman., alwYs there to help me keep my vehicle up to date. More

by Jsan0911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2019

Excellent experience Everything was handled in a timely and professional manner as always. I appreciate Jays patience, friendliness and honesty. I feel comfortable with ev More

by ******
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2019

Bayside Jeep is wonderful. I have never had any problems with Bayside Jeep, they go above and beyond to help the customers. I've been dealing with them for many years. I love More

by fkoxha7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Babadjanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2019

Terrible Service and Service guy, Jay sucks! They tried to rob me of a paint job, but they didnt get away with it. Also, did not fix my car properly, so now i have permanent damage in front end More

by CONNORSWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Bayside Chrysler Jeep Dodge responded

Hi. We have no way of locating your info using the screen name you wrote this with. Can you please call Bob Kennedy at ext579 so he can discuss with you. Thanks

January 17, 2019

It was a bad experience I called a week in advance to make an appointment to change the oil at three o 'clock. I arrived there at three o 'clock that day.The staff told me m More

by bbq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Alex Benitez, Frank Perez, Scott Levine, Alex Vivar, Sean Rickard
Jan 22, 2019 -

Bayside Chrysler Jeep Dodge responded

Hi. We have no way of locating your info using the screen name you wrote this with. Can you please call Bob Kennedy at ext579 so he can discuss with you. Thanks

January 17, 2019

Over priced / Same problem still exists on car Brought jeep to service for two problems. Was told problems was resolved. Paid a high price and drove home and still had one of the problems I took More

by Poor service 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Bayside Chrysler Jeep Dodge responded

Hi. We have no way of locating your info using the screen name you wrote this with. Can you please call Bob Kennedy at ext579 so he can discuss with you. Thanks

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