Bayside Chrysler Jeep Dodge - Service Center

The service manager Sebastian is knowledgeable and helpful. He fully explained costs and answered my questions about additional upgrades I would like performed. The one major issue I had with my exp helpful. He fully explained costs and answered my questions about additional upgrades I would like performed. The one major issue I had with my experience was that the labor rate was $399/hour. That is double what I was quoted a year ago. Additionally, the part that I had installed was quoted $400 less a year ago. More

Bayside Jeep Service Department gets better and stronger every year! This Division excels at customer satisfaction. They understand you as a consumer and how valuable your time and Quality if service mean every year! This Division excels at customer satisfaction. They understand you as a consumer and how valuable your time and Quality if service means to you. More

super quick turn around and helpful service valet after hours. they had my vehicle back to me in 48 hours of drop off with electrical issues. hours. they had my vehicle back to me in 48 hours of drop off with electrical issues. More

The service was good very quick staff professional and friendly nothing to complain about thanks for friendly involvement friendly nothing to complain about thanks for friendly involvement More

I have had the worst possible experience with the service station. I brought my vehicle in a month and a half ago they put a Band-Aid on the problem three days later I had to return the vehicle to the servic station. I brought my vehicle in a month and a half ago they put a Band-Aid on the problem three days later I had to return the vehicle to the service station. The service station had my vehicle for a total of almost 5 weeks, almost $3000 in car rental that I had to pay which I’m getting reimbursed I have to call three different times to get the service agreement to submit To Chrysler to get my money back for the rental no response I had to physically show up there to get a print out of my service agreement. The most service center I’ve ever dealt with. I’ve bought three jeeps from Bayside. I am beyond livid. More

They made me wait 5 hours for an oil change and recall but they never got it done due to some wifi issues, then why the heck did they made me wait that long To add insult to the injury my service perso but they never got it done due to some wifi issues, then why the heck did they made me wait that long To add insult to the injury my service personel left home early without even notifying me More

The customer service representative not responding enough. They say they will call you back, but they never call you back. They even hang up on you when the conversation not finished yet. enough. They say they will call you back, but they never call you back. They even hang up on you when the conversation not finished yet. More

Very professional staff. Highly recommend! Service management went above and beyond to make everything go smoothly and my truck was fixed and in a timely fashion Highly recommend! Service management went above and beyond to make everything go smoothly and my truck was fixed and in a timely fashion More

Thanks to Jay Escobar my truck was fixed and in a timely fashion. He called me every step of the way and kept me up to date with the progress. He explained the problem and how the warranty covers the repair fashion. He called me every step of the way and kept me up to date with the progress. He explained the problem and how the warranty covers the repair. More

Initially, I went in for a regular oil change and it was brought to my attention that my water pump was bad. At this time, Sebastian and Jamaine was able to locate my extended warranty from 2 years ago and brought to my attention that my water pump was bad. At this time, Sebastian and Jamaine was able to locate my extended warranty from 2 years ago and call the warranty office for confirmation about the water pump replacement. Then Sebastian explained the water pump procedure to me and the duration of the service. I decided to stay at the dealership to wait for my Jeep. The entire time spent at the dealership was 8 hours, but I left with my heat working in my Jeep due to a new water pump. More