Baxter Toyota La Vista

Review of my salesman - Henk DeBoer Extremely helpful and friendly. I would recommend this salesman to everyone. He went out of his way to make sure everything was satisfactory and I was Extremely helpful and friendly. I would recommend this salesman to everyone. He went out of his way to make sure everything was satisfactory and I was happy with my purchase. More

A very good experience . We dealt with Hank DeBoer and was very pleased with the service. We had a commitment that precluded us from spending much time with Hank, but he assur We dealt with Hank DeBoer and was very pleased with the service. We had a commitment that precluded us from spending much time with Hank, but he assured us that we could return at any time if we had more questions, More

Great experience Baxter Toyota and my sales consultant, Hank DeBoer were fantastic to work with at every step of the auto leasing process! Would definitely work with Baxter Toyota and my sales consultant, Hank DeBoer were fantastic to work with at every step of the auto leasing process! Would definitely work with them in the future. More

Rebate offer was false We live in Kansas and drove all the way to La Vista, Nebraska to Baxter Toyota to purchase a 2015 Camary because they had the model and color we wante We live in Kansas and drove all the way to La Vista, Nebraska to Baxter Toyota to purchase a 2015 Camary because they had the model and color we wanted. After coming to a agreed upon price they wanted to add a $279.00 paperwork fee which we refused to pay. After that was settled our salesman stated to my husband and I "Dont forget you have that 750.00 rebate from Toyota. All you have to do is make your payments on time to Toyota Financial for 6 months and you get a 1.9 % and the 750.00 rebate will be mailed to you." Those were his exact words. After 11 months we contacted Baxter in September 2015 and they said we'll check on your rebate and get back to you. No call back. On Jan. 12,2016 we called Toyota Financial were transferred to Baxter and got this answer " Oh we took that rebate off the asking price." That is simply not the way the deal went down and contradicts everything our salesman said. This was our 6th New Toyota. Will never do business with this dealer again and if you do better tape sales talk and get everything in writing. We intend to follow up with Toyota on this. More

went back on their word Not a very good experience. The salesman was nice enough , not pushy, answered our questions. We then were introduced to the sales manager. My wife me Not a very good experience. The salesman was nice enough , not pushy, answered our questions. We then were introduced to the sales manager. My wife mentioned a price to him on a used vehicle and he said that if he would say yes would we take it. I wanted a night to think it over and asked if that price would be good the next day. His response was that he did not play those games and he would honor that price the next day. Unfortunately, when I called the next day it was not the case. Unfortunately, even though that dealership is close to my house, I will never purchase a vehicle there ever. I proceeded to go to another Toyota dealership on Dodge that was very professional and got me into a brand new car for only a couple grand more than a 3 year old one at Baxter. (Something they never even offered). More

Baxter & Toyota = refused recall fix They put me and my family in DANGER. My truck had a recall for the frame, I took it to the dealership. They made some excuse that it was "not bad en They put me and my family in DANGER. My truck had a recall for the frame, I took it to the dealership. They made some excuse that it was "not bad enough" to replace and told me if it gets worse to bring it back. It got worse - WAY WORSE! I took my child's car seat out of the truck it is so unsafe IMO. The frame leaves big rust chunks when I park, the frame around the gas tank has rusted off (scary) and frame sounds like it going to crack in half. I scheduled to take it back to the dealer, now they tell me your repair window has expired. xxx! I bring it in during the correct time frame and you refuse to fix it, now I bring it back and you refuse to fix it. This vehicle is crash hazard waiting to happen and I can't afford to correct Toyota's faulty frame(google Toyota frame recall). Guess I wait until it gets into the inevitable accident and sue Toyota and the dealership that said it was OK to drive! I've had Toyotas for ~ 20 years. If this is how they treat long-term customers imagine how bad they will treat you! I did purchase this truck from the same dealer. Toyota & Baxter = we don't stand behind our products or recalls! More

great He was waiting when we arrived. Kind man. Made me feel comfortable. Met with us at the table outside when we could. I will recommend him to friends an He was waiting when we arrived. Kind man. Made me feel comfortable. Met with us at the table outside when we could. I will recommend him to friends and family. More