
Baxter Toyota La Vista
La Vista, NE
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Came in for a recall on headlights Had to order the parts to repair a problem with headlights burning out prematurely. the first time we came in we were informed that the parts were not Had to order the parts to repair a problem with headlights burning out prematurely. the first time we came in we were informed that the parts were not in yet. It took about two months for them to arrive. The second trip in we were informed it would take about two and a half hours to complete the repair. We arrived about three hours later and were informed it would be another hour. One hour later the car was still not completed, so we waited another 30 min. You would think that kind of service would deserve a "sorry about that". Nope! More
Outstanding! I recently made the decision to leave Honda after 20 years. I was greeted very warmly by Michael before the front door even closed. (Kudos). I then I recently made the decision to leave Honda after 20 years. I was greeted very warmly by Michael before the front door even closed. (Kudos). I then worked with William Whitman (Michael had a pre-set appointment with another client ) who I feel went above and beyond in getting me my 2018 Toyota Rav 4 as we looked at a couple of other vehicles prior to my settling on this vehicle. William took the time needed and theh some to explain to me the features of my vehicle, etc. He was also willing to go in on his day off for me to pick up my vehicle. A shout out to Ed and Dario that also went above and beyond as well.... I will definitely recommend your dealership and these employees to others. (Too bad that your competitors do not strive for the same outstanding customer service that your employees provide!) More
Awesome Super quick and easy process. Lawerence and Bob made it everything painful and easy! Would reccomend anyone I know to them! Only place ill ever get my Super quick and easy process. Lawerence and Bob made it everything painful and easy! Would reccomend anyone I know to them! Only place ill ever get my vehicles More
Scott Blohm with Baxter Toyota of LaVista made my Highlander XLE a quick, informative, and relatively painless transaction. He was organized and thorough in his interaction with the paperwork made my Highlander XLE a quick, informative, and relatively painless transaction. He was organized and thorough in his interaction with the paperwork and with me. When the time came to explain all of the technology in these phenomenal vehicles, he did not skip a beat. Scott answered all of my questions including the benefits of a Certified Toyota and the intricacies of extended warranties. Ask for Scott when you visit Baxter Toyota of LaVista. You will be glad you did. More
Just an excellent experiece - no slickster stuff. I recently purchased a certified Avalon and must comment on the complete satisfaction I experienced at the La Vista Toyota dealership. They honestly I recently purchased a certified Avalon and must comment on the complete satisfaction I experienced at the La Vista Toyota dealership. They honestly made me feel special without the slickster antics you may have experienced with other dealerships. Special thanks to David, Scott, Jack and the entire team. Well done. More
Great buying experience We had a great buying experience with the staff at Baxter Toyota. We worked with William and he was great. Would do business with them again in the fu We had a great buying experience with the staff at Baxter Toyota. We worked with William and he was great. Would do business with them again in the future. More
Truly GREAT service! I went in to the dealership with trepidation, knowing I had poor credit but decided to give it a try. My sales agent, Michael Abrego, met with me and I went in to the dealership with trepidation, knowing I had poor credit but decided to give it a try. My sales agent, Michael Abrego, met with me and worked very hard with the finance manager, Chelsea, to get me approved. After 2 days, they told me to come in to sign some paperwork and be ready to drive my pretty red 2012 Toyota Tacoma Double cab 4WD pickup home! If I could give them 10 stars, I definitely would not hesitate! Thank you all so very much for all that you have done to get me through what seemed like only a dream! More
Baxters Service I have used the service department at Baxters for years. They do a top rate job and are always courteous and professional. It's a good feeling to take I have used the service department at Baxters for years. They do a top rate job and are always courteous and professional. It's a good feeling to take your automobile to someone who you can trust. More
Unexpected Satisfaction!!!! I recently purchased a Toyota Corolla after simply stopping in to "look" at a car after having my mind set on a Honda. William, My salesman instantly I recently purchased a Toyota Corolla after simply stopping in to "look" at a car after having my mind set on a Honda. William, My salesman instantly greeted me at the door with an easygoing manner that led me right to a car i loved and even better in my price range. I instantly fell in love with the car and was financed at an amazing rate. The stigma of car dealerships and being ripped off was definitely not true at Baxter, working with William! A huge thanks to all involved! Marissa Padworny More
Awsome buying experience We love our new truck. Wanted to thank Tim and Lawrence for their wonderfull help with getting a great truck and a great price. Thanks We love our new truck. Wanted to thank Tim and Lawrence for their wonderfull help with getting a great truck and a great price. Thanks More