Baxter Toyota La Vista

Buying and servicing In both purchasing vehicles and getting service I have found Baxter Toyota as being professional and competent. I wish to particularly praise Bob Stei In both purchasing vehicles and getting service I have found Baxter Toyota as being professional and competent. I wish to particularly praise Bob Steinke for his clear explanation of the purchasing process for both new and preowned cars. His aim was to be informative and precise. I never felt pressured in making a purchase. He was there to help me. More

Best car buying experience Bob was so great a f extremely knowledgeable about every detail of the cars. He was not pushy but just there to help and guide. That was my first time Bob was so great a f extremely knowledgeable about every detail of the cars. He was not pushy but just there to help and guide. That was my first time enjoying the car buying process. More

Great Service I always use this dealer because they are great!! I am a woman and at previous dealers I was "talked down" to. Not here. My questions are always ans I always use this dealer because they are great!! I am a woman and at previous dealers I was "talked down" to. Not here. My questions are always answered courteously. More

Follow Up Repairs After Purchase We purchased a used Toyota from Baxter LaVista with the promise that they would take care of items needing repair that had not been seen prior to our We purchased a used Toyota from Baxter LaVista with the promise that they would take care of items needing repair that had not been seen prior to our purchase. We took the car in and all items were repaired within two days. We’re extremely pleased to have a dealership keep their word and stand behind their vehicles. More

Our great success Brent was knowledgeable and helpful in purchasing our Camry. His enthusiasm was contagious. He made what sometimes can be an overwhelming experience Brent was knowledgeable and helpful in purchasing our Camry. His enthusiasm was contagious. He made what sometimes can be an overwhelming experience comfortable and fun. More

First experience with warranty problem was disappointing. I had moisture in my left headlight of my two year old Toyota. I was told that moisture came through a scratch of approx 1 inch in length and 1/64 inc I had moisture in my left headlight of my two year old Toyota. I was told that moisture came through a scratch of approx 1 inch in length and 1/64 inch wide. Therefore no warranty coverage. No determination was mentioned about its depth. One repair shop tried to force water and air through the scratch to no avail. The other one examined the scratch and also determined that the scratch was not the problem because of insufficient depth. Baxter employees could have made the same tests. Fortunately, I got I explain this to Scott Woodruff and after examining the headlight he determined the headlight should be replaced at no cost to me. Scott somewhat restored my confidence in Baxter but I am apprehensive about the approach Baxter will take should I have a warranty issue. Baxter needs more employees as conscientious as Scott Woodruff who care about Baxter/Customer relations keeping in mind the interest of both. i More

Best Toyota dealership in the Midwest and certainly in Omah Great people on dealership side and on service side. Scott W runs a great service department. They are on top of things and keep you up to date on w Great people on dealership side and on service side. Scott W runs a great service department. They are on top of things and keep you up to date on what’s going on with your vehicle Mike Quinn More

Great service The service department here is outstanding, always take care of vehicle with extreme excellence. I never have to wait very long for work to be comple The service department here is outstanding, always take care of vehicle with extreme excellence. I never have to wait very long for work to be completed. If more time is needed I have been given rides and or a loaner for the day. Awesome people in service. Thank-you, Rich K. More

Simple process, great people! Purchased used vehicle, flew in, signed a few docs, headed home. They picked me up from airport hotel, kept the process quick and easy. Jasmyn was m Purchased used vehicle, flew in, signed a few docs, headed home. They picked me up from airport hotel, kept the process quick and easy. Jasmyn was my sales person and she was friendly and efficient!! Highly recommended!! More

Service so fast that I had no time for a nap!!! I had a late afternoon appt (3:45) and was a little early. The service adviser took my information and explained the details right up front. I was o I had a late afternoon appt (3:45) and was a little early. The service adviser took my information and explained the details right up front. I was only in the customer lounge for 30 minutes max and a couple of additional things were done to my vehicle. Friendly people and very customer oriented! More