Baxter Toyota La Vista

Oil Change/Tire Rotation My appt was scheduled on the day/time needed. All work was done quickly and completely. I have appreciated Baxter Toyota’s service dept and team mem My appt was scheduled on the day/time needed. All work was done quickly and completely. I have appreciated Baxter Toyota’s service dept and team members. Always focused on the customer... More

5000 mile service inspection We took our 2016 Highlander to Baxter Toyota in April for the oil change and service at the 5000 mile check. The battery terminal inspection box was We took our 2016 Highlander to Baxter Toyota in April for the oil change and service at the 5000 mile check. The battery terminal inspection box was green showing the inspection was complete with no issues. October 15th the vehicle would not start. Upon looking at the battery we discovered the positive post had fully corroded and the battery clamp cable came apart when trying to loosen it. After having it towed to Baxter Toyota they called with an update of the work needed to be done. We requested to speak with someone when we picked up our vehicle because we could not understand how that much corrosion could happen since April when they had given a green on the inspection. They agreed someone would be available. No one could give us an explanation aside from the possibility of high humidity for the corrosion to occur in that short time period. We are still not convinced they inspected the terminals last April. My only proof is high corrosion to failure. More

Efficient High marks Across the board the waiting room was comfortable the service was excellent and my car was done early and was washed and vacuumed as well High marks Across the board the waiting room was comfortable the service was excellent and my car was done early and was washed and vacuumed as well very happy. More

Very informative and helpful. Always working to educate. Waiting room is clean. Would love to be able to use a loaner car while work is being done. Waiting room is clean. Would love to be able to use a loaner car while work is being done. More

Broke license plate holder I will not ever step into this dealership again. Last year the service dept put a nice scratch in my drivers side back door - this was before they st I will not ever step into this dealership again. Last year the service dept put a nice scratch in my drivers side back door - this was before they started taking pictures when you check in for service - makes you wonder if others got scratches and were given the run around? This last time I specifically pointed out my license plate holder is always bent when it comes out of service and “would they please either clamp it down or remove it”. Guess what .. my special (to me anyway) Breast Cancer holder was broken - the bottom piece sticking out - SERIOUSLY - how was that missed?? I would not trust them with my car - a very simple procedure that was not done. In hindsight - I should have just taken it off myself. Lesson Learned. More

would go to LaVista Toyota great service, fluid process in trading in and sale of the new car. Informed very well. I loved the process going through this. Everything went straig great service, fluid process in trading in and sale of the new car. Informed very well. I loved the process going through this. Everything went straightforward clear and decent More

Professional. Had a very positive experience. Got a good deal, at a fair price, without any hassle. They responded timely to all phone calls and questions. Had a very positive experience. Got a good deal, at a fair price, without any hassle. They responded timely to all phone calls and questions. More

Great service Routine service like oil and filter changes, tire rotations etc are always done quickly and reliably, and there’s coffee and donuts with comfortable s Routine service like oil and filter changes, tire rotations etc are always done quickly and reliably, and there’s coffee and donuts with comfortable seating while you wait. Also free WiFi helps you work remotely while being out of the office so there’s no loss of productivity. And when it’s not routine maintenance as was this last experience, courtesy van drivers can take you back and forth to the office. The service personal text you keeping you in the loop on the status of your repairs. But most importantly, they were able to diagnose and fix the problem on a single visit! More

Great Service We continue to take our vehicles to Baxter dealerships due to great service! Our Toyota runs goid due to Baxter staff letting us know what is needed., We continue to take our vehicles to Baxter dealerships due to great service! Our Toyota runs goid due to Baxter staff letting us know what is needed.,So far very happy! More

Great place Fantastic service and helpful technicians who help you prioritize repairs and service options without any pressure. I always bring my car here even th Fantastic service and helpful technicians who help you prioritize repairs and service options without any pressure. I always bring my car here even though the warranty is long expired and it's paid off. No discount repair service compares. More