Battison Honda

Battison was my back up option. I called about a used Honda Civic. The salesperson, Adriana, said there were people interested in it. I wasnt sure if she was just saying that, but when I stopped by to ta Honda Civic. The salesperson, Adriana, said there were people interested in it. I wasnt sure if she was just saying that, but when I stopped by to take a look at it that evening, I found out it had been sold. So, I knew she wasnt just bluffing! Adriana showed us around the lot when coming by. I decided on two models for me and my wife to try. Several things impressed me about this. First, I said I was only interested in looking, but there was no pressure to talk about financing. I was taken directly to the car lot. This smacks in the face of the highly unprofessional salespeople at Jim Norton down the street, who tried to argue with me that paying more interest in the long run was a good idea before even letting me look at their selection. Second, it was very cold outside and I could tell our salesperson was struggling against the elements but still more than willing to show us around. The staff had the car warmed up for us when we drove them. Third, she told us about any issues we might have with either car that would be addressed when it went through inspection I decided on a 2014 Honda Civic. I came by the next evening, and Adriana stayed several hours late to work out the sale. The day I ended up picking up the car she had the service center go back and work on something that had been overlooked. They replaced a driving belt. The car was working fine. About 10 days later the check engine light came on although the car didn't seem to have any issues. I brought it into the service center, and they told me it was a faulty sensor and the part was being ordered. You have a one month period to bring the car back for any necessary major repairs they can do for fun free. I felt the financing department could have been more clear about certain things. I thought I needed to have my income verification in before I could drive the car off the lot (the issue was switching to a new job and not having that first pay stub generated). This may have been me not understanding things clearly from them. But everything worked out fine. Adriana was a great salesperson for me and also a good advocate with the whole process. I never felt she was trying to sweet talk me or push anything weird on me. I couldn't recommend her highly enough. More

Made It Right After leaving a review I was contacted by Anh Bui and she did make the whole situation right by assuring me that the sales associates would receive be After leaving a review I was contacted by Anh Bui and she did make the whole situation right by assuring me that the sales associates would receive better coaching and training. It goes a long way that someone reached out to be to correct the situation. I still would not recommend my specific sales associate (Adriana), but the dealership as whole seems to care about their reputation so I'm hopeful that others will receive a great car buying experience! More

Dishonest just to get car sold Battison Honda in OKC sold us a used Honda Odyssey under false pretenses. It had been in THREE wrecks of which TWO of the airbags had deployed. It's o Battison Honda in OKC sold us a used Honda Odyssey under false pretenses. It had been in THREE wrecks of which TWO of the airbags had deployed. It's on the car fax and we found this out when we went to trade at another dealer. We let Battison know and they emailed asking us to come in so that they could "try to make it right." This turned out to just be a ploy to get us to come buy another vehicle that they could stack the $8k of negative equity on top. The manager was incredibly degrading and patronizing toward us and I left in tears. Please beware of this dealer. More

Lie to get the deal done, then leaves you hanging. Sadly I am writing a negitive review. First, let's start with the Sale. I arrived and Paul Myers was my salesman. He was great, however a second "sale Sadly I am writing a negitive review. First, let's start with the Sale. I arrived and Paul Myers was my salesman. He was great, however a second "salesman" arrived and was extremely rude. I almost walked out until "Mo" General Sale Manager and I spoke. He promised that Battison stood behind great customer service. So, I stayed and finished the deal on a 2018 Chrysler 300. Well, after I bought the car and was driving home, I noticed while breaking the brakes had a noise and it felt like the brake pads were not catching. So, I informed Paul and Ryan (service guy) about the issue the next day. Techs looked over the vehicle and stated it was two tires that apparently were worn unevenly and they rotated the tires. Hoping this would stop the issue. IT did not however, I requested two new tires to see if the issue would stop and I was told that they would not honor the 30 day warranty, nor would they do anymore for the vehicle. Flash forward now, I took my car back Friday last week and they have had it for a week. I have attempted to speak with Jim (sale manager or lack of) and he hung up on me over the phone. Kevin (service manager) tried to handle the situation and I was told today that they were NOT going to do anything about the situation, nor replace the two tires. They do not stand by their "Great Customer Service" I was promised in the beginning. They will say anything to do a deal, then leave you out to dry. Sad really. You have one job, so you would rather lose a valuable customer who buys cars every two years, and have family members currently looking for vehicles, for the cost of two tires? Wow is all I have to say. I have also tried to speak with the General Manager, however he refuses to speak to me. More

Zefflin Wrice-Best sales associate Over the years I have purchased many cars for myself and my family. I have to tell you that I had the BEST experience dealing with Zefflin Wrice.at Ba Over the years I have purchased many cars for myself and my family. I have to tell you that I had the BEST experience dealing with Zefflin Wrice.at Battison Honda. Zeff was very professional and I felt was by far the most honest salesman I have ever dealt with. He made the whole purchase an enjoyable experience and made sure we found the right car for our needs. If you are going to purchase a car it will pay you to go and speak to Zefflin Wrice at Battison Honda. You will not be disappointed. I know that I wasn't. Thanks again Zeff!!! More

Zeflin Wrice made car buying a pleasure! Zeflin communicated with us often and with ease throughout the entire process. He answered all our questions promptly. He was engaged but didn’t make Zeflin communicated with us often and with ease throughout the entire process. He answered all our questions promptly. He was engaged but didn’t make us feel pressured. He went above and beyond and we highly recommend buying a car from Zeflin. More

Worst Dealership!!! Never Recommend it to anyone I was in a hurry to buy a car and explained my concerns. They were really responsive at first. But as soon as I signed a deal with them they did not e I was in a hurry to buy a car and explained my concerns. They were really responsive at first. But as soon as I signed a deal with them they did not even have the courtesy to inform me that there will be a delay in car delivery. It is taking them forever to deliver the car. I'm still waiting for it. There is no coordination between employees specially between sales and service team. NEVER GO TO THIS SHOWROOM FOR ANY REASON!!! More

Don’t waste your time as they did mine! Went to look at a car, they knew I was coming, then told car is in the shop! I Never saw it! Terrible customer service! Went to look at a car, they knew I was coming, then told car is in the shop! I Never saw it! Terrible customer service! More

New Honda Odyssey Great place to buy cars from. My My and I discussed numbers over the phone and I drove to the dealership from Lawton. They did exactly what they said Great place to buy cars from. My My and I discussed numbers over the phone and I drove to the dealership from Lawton. They did exactly what they said they would do. My My, is very knowledgeable about the products she is selling and I recommend her to everyone. Thank you and I will buy from you again My My. More