Battison Honda

Lie to get the deal done, then leaves you hanging. Sadly I am writing a negitive review. First, let's start with the Sale. I arrived and Paul Myers was my salesman. He was great, however a second "sale Sadly I am writing a negitive review. First, let's start with the Sale. I arrived and Paul Myers was my salesman. He was great, however a second "salesman" arrived and was extremely rude. I almost walked out until "Mo" General Sale Manager and I spoke. He promised that Battison stood behind great customer service. So, I stayed and finished the deal on a 2018 Chrysler 300. Well, after I bought the car and was driving home, I noticed while breaking the brakes had a noise and it felt like the brake pads were not catching. So, I informed Paul and Ryan (service guy) about the issue the next day. Techs looked over the vehicle and stated it was two tires that apparently were worn unevenly and they rotated the tires. Hoping this would stop the issue. IT did not however, I requested two new tires to see if the issue would stop and I was told that they would not honor the 30 day warranty, nor would they do anymore for the vehicle. Flash forward now, I took my car back Friday last week and they have had it for a week. I have attempted to speak with Jim (sale manager or lack of) and he hung up on me over the phone. Kevin (service manager) tried to handle the situation and I was told today that they were NOT going to do anything about the situation, nor replace the two tires. They do not stand by their "Great Customer Service" I was promised in the beginning. They will say anything to do a deal, then leave you out to dry. Sad really. You have one job, so you would rather lose a valuable customer who buys cars every two years, and have family members currently looking for vehicles, for the cost of two tires? Wow is all I have to say. I have also tried to speak with the General Manager, however he refuses to speak to me. More

Zefflin Wrice-Best sales associate Over the years I have purchased many cars for myself and my family. I have to tell you that I had the BEST experience dealing with Zefflin Wrice.at Ba Over the years I have purchased many cars for myself and my family. I have to tell you that I had the BEST experience dealing with Zefflin Wrice.at Battison Honda. Zeff was very professional and I felt was by far the most honest salesman I have ever dealt with. He made the whole purchase an enjoyable experience and made sure we found the right car for our needs. If you are going to purchase a car it will pay you to go and speak to Zefflin Wrice at Battison Honda. You will not be disappointed. I know that I wasn't. Thanks again Zeff!!! More

Zeflin Wrice made car buying a pleasure! Zeflin communicated with us often and with ease throughout the entire process. He answered all our questions promptly. He was engaged but didn’t make Zeflin communicated with us often and with ease throughout the entire process. He answered all our questions promptly. He was engaged but didn’t make us feel pressured. He went above and beyond and we highly recommend buying a car from Zeflin. More

Worst Dealership!!! Never Recommend it to anyone I was in a hurry to buy a car and explained my concerns. They were really responsive at first. But as soon as I signed a deal with them they did not e I was in a hurry to buy a car and explained my concerns. They were really responsive at first. But as soon as I signed a deal with them they did not even have the courtesy to inform me that there will be a delay in car delivery. It is taking them forever to deliver the car. I'm still waiting for it. There is no coordination between employees specially between sales and service team. NEVER GO TO THIS SHOWROOM FOR ANY REASON!!! More

New Honda Odyssey Great place to buy cars from. My My and I discussed numbers over the phone and I drove to the dealership from Lawton. They did exactly what they said Great place to buy cars from. My My and I discussed numbers over the phone and I drove to the dealership from Lawton. They did exactly what they said they would do. My My, is very knowledgeable about the products she is selling and I recommend her to everyone. Thank you and I will buy from you again My My. More

Don’t waste your time as they did mine! Went to look at a car, they knew I was coming, then told car is in the shop! I Never saw it! Terrible customer service! Went to look at a car, they knew I was coming, then told car is in the shop! I Never saw it! Terrible customer service! More

Great experiences and very friendly staff! The staff here treat you like family! Thanks to Jennifer Aguirre, Tim, Mike, and the service department! They made buying a car a great experience! The staff here treat you like family! Thanks to Jennifer Aguirre, Tim, Mike, and the service department! They made buying a car a great experience! More

Love battison Everytime i go in i always receive great service! Penny is so sweet and helped me out alot! They even got me a loaner car at the last minute! Will def Everytime i go in i always receive great service! Penny is so sweet and helped me out alot! They even got me a loaner car at the last minute! Will definitely be back! More

Don’t stand behind their products I bought a brand new Honda Ridgeline last summer. It was so hot outside the salesman and I chose not to do a walk around demo of the vehicle. It’s bra I bought a brand new Honda Ridgeline last summer. It was so hot outside the salesman and I chose not to do a walk around demo of the vehicle. It’s brand new, right? So after I got home and started showing off my new truck, I noticed the hood was slightly misaligned. It was rubbing the fender and had rubbed a pea sized scratch where the hood and fender were touching. I immediately called my salesman and texted him a pic, and he said bring it in. I took it in and upper management said tough luck, even after the salesman admitted not conducting the walk around demo. More

They will take advantage of you in the "service"department. My son bought a car from them a few years ago. He has taken his car over regularly for oil changes, tire rotations and scheduled maintenance to keep t My son bought a car from them a few years ago. He has taken his car over regularly for oil changes, tire rotations and scheduled maintenance to keep the car in great running condition. This time they called and told him that he was out of coolant and brake fluid and that he needed to have them serviced. He was made to believe that he needed these services because of the fluids being empty. This was a bunch of crap, and when I called them I was told that these were scheduled maintenance services that needed to be done because the fluids were low and dirty, again crap. The manufacturers recommendations for coolant replacement is at 120,000 miles, his car currently has 57,000. Basically, they charged my son for services that were not necessary, this to me is a sure sign of a shady service department. We will not be going back and I would not recommend them to anyone I know. More