
Battison Honda
Oklahoma City, OK
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232 Reviews of Battison Honda
Worst Customer Service I was given my car (the day which I had agreed I would pick it up) on empty and was told they would fill it up., Now I'm told they don't fill up gas t I was given my car (the day which I had agreed I would pick it up) on empty and was told they would fill it up., Now I'm told they don't fill up gas tanks on used cars (no matter what dealership ever dealership should give you your car with a full tank of gas). Also I was clear in my communication on when I would come in, fill out paperwork, and pick up my car then I get a call on the holiday asking where my financing check is...well per my previous email I'm dropping it off Tuesday like I communicated to my dealer Adriana. They apologized but this was not communicated to them... Now I'm told that I have 30 days to report anything wrong with the car and for $100 they will replace it (anything but body damage). Even received an email from the dealing saying it "should be covered" and conveniently I call and it's not. I would never recommend this dealership, it's close to my work and convenient and that it the one benefit to using this place, but I would never willingly do business with them again. More
Dishonest just to get car sold Battison Honda in OKC sold us a used Honda Odyssey under false pretenses. It had been in THREE wrecks of which TWO of the airbags had deployed. It's o Battison Honda in OKC sold us a used Honda Odyssey under false pretenses. It had been in THREE wrecks of which TWO of the airbags had deployed. It's on the car fax and we found this out when we went to trade at another dealer. We let Battison know and they emailed asking us to come in so that they could "try to make it right." This turned out to just be a ploy to get us to come buy another vehicle that they could stack the $8k of negative equity on top. The manager was incredibly degrading and patronizing toward us and I left in tears. Please beware of this dealer. More
Lie to get the deal done, then leaves you hanging. Sadly I am writing a negitive review. First, let's start with the Sale. I arrived and Paul Myers was my salesman. He was great, however a second "sale Sadly I am writing a negitive review. First, let's start with the Sale. I arrived and Paul Myers was my salesman. He was great, however a second "salesman" arrived and was extremely rude. I almost walked out until "Mo" General Sale Manager and I spoke. He promised that Battison stood behind great customer service. So, I stayed and finished the deal on a 2018 Chrysler 300. Well, after I bought the car and was driving home, I noticed while breaking the brakes had a noise and it felt like the brake pads were not catching. So, I informed Paul and Ryan (service guy) about the issue the next day. Techs looked over the vehicle and stated it was two tires that apparently were worn unevenly and they rotated the tires. Hoping this would stop the issue. IT did not however, I requested two new tires to see if the issue would stop and I was told that they would not honor the 30 day warranty, nor would they do anymore for the vehicle. Flash forward now, I took my car back Friday last week and they have had it for a week. I have attempted to speak with Jim (sale manager or lack of) and he hung up on me over the phone. Kevin (service manager) tried to handle the situation and I was told today that they were NOT going to do anything about the situation, nor replace the two tires. They do not stand by their "Great Customer Service" I was promised in the beginning. They will say anything to do a deal, then leave you out to dry. Sad really. You have one job, so you would rather lose a valuable customer who buys cars every two years, and have family members currently looking for vehicles, for the cost of two tires? Wow is all I have to say. I have also tried to speak with the General Manager, however he refuses to speak to me. More
Zefflin Wrice-Best sales associate Over the years I have purchased many cars for myself and my family. I have to tell you that I had the BEST experience dealing with Zefflin Wrice.at Ba Over the years I have purchased many cars for myself and my family. I have to tell you that I had the BEST experience dealing with Zefflin Wrice.at Battison Honda. Zeff was very professional and I felt was by far the most honest salesman I have ever dealt with. He made the whole purchase an enjoyable experience and made sure we found the right car for our needs. If you are going to purchase a car it will pay you to go and speak to Zefflin Wrice at Battison Honda. You will not be disappointed. I know that I wasn't. Thanks again Zeff!!! More
Zeflin Wrice made car buying a pleasure! Zeflin communicated with us often and with ease throughout the entire process. He answered all our questions promptly. He was engaged but didn’t make Zeflin communicated with us often and with ease throughout the entire process. He answered all our questions promptly. He was engaged but didn’t make us feel pressured. He went above and beyond and we highly recommend buying a car from Zeflin. More
Worst Dealership!!! Never Recommend it to anyone I was in a hurry to buy a car and explained my concerns. They were really responsive at first. But as soon as I signed a deal with them they did not e I was in a hurry to buy a car and explained my concerns. They were really responsive at first. But as soon as I signed a deal with them they did not even have the courtesy to inform me that there will be a delay in car delivery. It is taking them forever to deliver the car. I'm still waiting for it. There is no coordination between employees specially between sales and service team. NEVER GO TO THIS SHOWROOM FOR ANY REASON!!! More
Don’t waste your time as they did mine! Went to look at a car, they knew I was coming, then told car is in the shop! I Never saw it! Terrible customer service! Went to look at a car, they knew I was coming, then told car is in the shop! I Never saw it! Terrible customer service! More
New Honda Odyssey Great place to buy cars from. My My and I discussed numbers over the phone and I drove to the dealership from Lawton. They did exactly what they said Great place to buy cars from. My My and I discussed numbers over the phone and I drove to the dealership from Lawton. They did exactly what they said they would do. My My, is very knowledgeable about the products she is selling and I recommend her to everyone. Thank you and I will buy from you again My My. More
Great experiences and very friendly staff! The staff here treat you like family! Thanks to Jennifer Aguirre, Tim, Mike, and the service department! They made buying a car a great experience! The staff here treat you like family! Thanks to Jennifer Aguirre, Tim, Mike, and the service department! They made buying a car a great experience! More
Love battison Everytime i go in i always receive great service! Penny is so sweet and helped me out alot! They even got me a loaner car at the last minute! Will def Everytime i go in i always receive great service! Penny is so sweet and helped me out alot! They even got me a loaner car at the last minute! Will definitely be back! More