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Basney Honda - Service Center

Mishawaka, IN

4.4
1,690 Reviews

1,690 Reviews of Basney Honda - Service Center

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January 05, 2023

They were prompt with their timing…found the issue quickly and delivered the car in time More

by breakingbenn1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
January 04, 2023

We are happy with our service at Basney, and the quick timeline we got the work done. More

by Rnheidiwildauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
January 04, 2023

Everything is complete, car runs great, staff is super friendly. Didn’t catch the name of who greeted me & set everything up, he was very nice & easy to deal with. . Matt took it over since I have deal More

by rlwjingles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
January 04, 2023

Matt went above and beyond to get my new part and have it installed before traveling for the holiday. More

by agoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
January 02, 2023

I was late for my appointment but they were still able to get me car out quickly. They answered all my questions and looked into all my concerns. More

by mlynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Savannah Wiseman
January 01, 2023

My service advisor Matt always takes good care of me. I’m a hot mess most the time and always need something for my Pilot. He takes it in stride and always provides the best customer service. The serv More

by Cjmomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
December 29, 2022

Matt Mulstay was professional, fixed my problem and did so in a reasonable length of time. More

by REGERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
December 28, 2022

This dealership is wonderful. Always friendly and helpful. They explain everything up front always have time for my questions. More

by Ksuho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2022

Matt was awesome, knowledgeable and very courteous. I will be back again due to his demeanor More

by Student5320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
December 23, 2022

Prompt, friendly service. Comfortable waiting area with TV on mute. Here are my final words to reach the minimum. More

by DGIBSON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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