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Basney Honda - Service Center
Mishawaka, IN
1,690 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,690 Reviews of Basney Honda - Service Center
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January 31, 2023
Very efficient in car service. Service manager is awesome . Tells you what was was completed on your vehicle and doesn’t try to push you into services. Service manager is awesome . Tells you what was was completed on your vehicle and doesn’t try to push you into services. More
by Ccwidak
Verified CustomerEmployees Worked With
Matt Mulstay
January 31, 2023
Very expensive labor rate compared to other service centers. I guess that’s normal for a dealership. centers. I guess that’s normal for a dealership. More
by PC
Employees Worked With
January 30, 2023
This was my first contact with Basney as we purchased our Odyssey in Michigan. The service advisor Austin was professional and friendly. He kept me informed as to the progress of the repair and he commu our Odyssey in Michigan. The service advisor Austin was professional and friendly. He kept me informed as to the progress of the repair and he communicated accurately what those costs would be. The shop area was clean and orderly. . More
by chaudoirs
Employees Worked With
January 27, 2023
Every time I have brought my car in it gets damaged. First it was a cracked windshield, then paint skuffs on the back bumper, now my rim. I am considering whether I want to bring it back. The only good First it was a cracked windshield, then paint skuffs on the back bumper, now my rim. I am considering whether I want to bring it back. The only good thing was Matt Mulstay. More
by Tine1204
Employees Worked With
Matt Mulstay
January 12, 2023
Don’t understand the problem Can’t dictate the problem Won’t fix the problem Waste of time & money & trust in dealer Won’t fix the problem Waste of time & money & trust in dealer More
by Hirooasnani
Employees Worked With
Other Employees :
Don Perkins III, Brian Lynn, Matt Mulstay, Savannah Wiseman, Greg Nicolini
January 07, 2023
Very clean shop, kind workers, and quick. I appreciated the attention to detail and willingness to work us in quickly. I appreciated the attention to detail and willingness to work us in quickly. More
by brickfive
January 06, 2023
Shoddy work using inferior after market parts that did not fit. Three visits to get my Honda repaired is unacceptable. The part giving the dealership mechanics so much trouble, was a simple gasket. not fit. Three visits to get my Honda repaired is unacceptable. The part giving the dealership mechanics so much trouble, was a simple gasket. More
by Jeff.7kennedy
Employees Worked With
Matt Mulstay
