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Basney Honda - Service Center

Mishawaka, IN

4.4
1,690 Reviews

1,690 Reviews of Basney Honda - Service Center

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February 06, 2023

They knew exactly what the issues were in my car. They communicated very well and fixed my car with no issues! It was my first time going to Basney and I’ll definitely go there for now on. More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Wiseman
February 04, 2023

I made a reservation at least two weeks in advance so my car would be at the front of the line but that did not happen. I received an appology that it took so long for my car to be looked at. More

by Henryt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
February 03, 2023

Very fast, friendly and thorough service. Also - an extremely clean environment! Thank you very much! More

by info@pwcgraphics.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
February 02, 2023

The service was good and the attendant was very friendly and kept me informed as to when my car would be completed. More

by redflannel74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
February 02, 2023

Austin was a super knowledgeable Service advisor. I felt great knowing he used his expertise to help navigate my car tuneup. More

by wvandyke61190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Service was nice and I appreciate all the work and communication I had from the service guy. More

by v_smole81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 01, 2023

Your staff was polite and very responsive as usual. I never mind coming there to get service. I know what they are doing ti do, how much it will cost, approximation of wait time, and consistejt upates More

by Psmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
February 01, 2023

The young man that assisted me was knowledgeable and efficient in getting me in and out as quickly as possible. More

by bradleydbarnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 01, 2023

The service advisor suggested I take the first appt in the morning so I could be in and out quickly and he was right. More

by kathyh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

THANK YOU to Austin for getting me in for servicing in a timely manner. Really appreciate his efforts! More

by iundcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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