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Basney Honda - Service Center

Mishawaka, IN

4.4
1,690 Reviews

1,690 Reviews of Basney Honda - Service Center

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February 15, 2023

Convenient location, friendly people, needs more trained technicians available so wait times aren’t as long and all recalibrations are completed before the car is returned. More

by mal2mam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
February 14, 2023

I've worked with both Savannah and House and always received excellent customer care . Calculating my bill this time was a problem, however. It took two tries and I think the total was still wrong (t More

by alexa.epstein
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Armontae House
February 14, 2023

I was the second one there for an oil change, and I had to sit and wait almost an hour and a half. He told me at the end after I asked why I was taking so long that they were short a person in the oil chan More

by Wayne Birkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
February 12, 2023

Never had a problem with service. We have 3 Hondas and get them all serviced here and the guys do a great job More

by elainelinn
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay, Armontae House
February 12, 2023

Car still not fixed. Taking car back on Monday in hopes it will be fixed finally. 3rd visit for same issue. More

by ali2mia9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Lynn, Greg Nicolini
February 10, 2023

I am so comfortable going to and getting service on my car done at Basney! As long as the staff remains this friendly and courteous that will not change. More

by briancoxcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

The people and service were excellent I will always bring my car back for the service. More

by DJEFFSCHNEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
February 10, 2023

I recommend Basney Honda for service because of Austin, your service front man who is the finest in the land. You have a winner in Austin, a true gentleman. More

by WAYNEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

My service advisor house was extremely kind and helpful. He informed me of my vehicles issues More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Matt Mulstay, Savannah Wiseman, Greg Nicolini, Armontae House
February 09, 2023

Greg in service was very helpful and listened to the issues we were having with our Pilot. He got us set up with a loaner while ours was being repaired. Our issues were repaired the first time and we ar More

by B&B_Gingerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley B., Greg Nicolini
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