Basney Honda - Service Center
Mishawaka, IN
1,690 Reviews of Basney Honda - Service Center
Convenient location, friendly people, needs more trained technicians available so wait times aren’t as long and all recalibrations are completed before the car is returned. technicians available so wait times aren’t as long and all recalibrations are completed before the car is returned. More
I've worked with both Savannah and House and always received excellent customer care . Calculating my bill this time was a problem, however. It took two tries and I think the total was still wrong (t received excellent customer care . Calculating my bill this time was a problem, however. It took two tries and I think the total was still wrong (this time, in my favor, by less than a dollar). Other car dealerships I've used have clearer invoices/receipts. So I know it can be done better. Thanks for your attention. More
I was the second one there for an oil change, and I had to sit and wait almost an hour and a half. He told me at the end after I asked why I was taking so long that they were short a person in the oil chan to sit and wait almost an hour and a half. He told me at the end after I asked why I was taking so long that they were short a person in the oil change department. I think you should’ve told me that right out front then I could’ve decided whether I wanted to stay or not More
I am so comfortable going to and getting service on my car done at Basney! As long as the staff remains this friendly and courteous that will not change. car done at Basney! As long as the staff remains this friendly and courteous that will not change. More
I recommend Basney Honda for service because of Austin, your service front man who is the finest in the land. You have a winner in Austin, a true gentleman. your service front man who is the finest in the land. You have a winner in Austin, a true gentleman. More
My service advisor house was extremely kind and helpful. He informed me of my vehicles issues He informed me of my vehicles issues More
Greg in service was very helpful and listened to the issues we were having with our Pilot. He got us set up with a loaner while ours was being repaired. Our issues were repaired the first time and we ar issues we were having with our Pilot. He got us set up with a loaner while ours was being repaired. Our issues were repaired the first time and we are happy with repairs that were provided by service technician, Bradley B. More