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Basney Honda - Service Center

Mishawaka, IN

4.4
1,690 Reviews

1,690 Reviews of Basney Honda - Service Center

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February 23, 2023

I trust them to do what is needed, and not push what is not needed!! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
Feb 23, 2023 -

Susan responded

Your service department is the best!!! I appreciate being treated with integrity and awesome personnel!!!

February 23, 2023

Very professional and friendly communication could be a little better. Would definitely recommend to anyone. More

by grundyhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
February 22, 2023

Honest, friendly, knowledgeable. Greg took care of my college sons car quickly. Gave me honest opinion. Put my mind at ease knowing he had our safety as his primary concern. More

by mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
February 22, 2023

The service center was a great experience. They were on time, friendly and honest about what my car needed. More

by lweldy0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini, Armontae House
February 21, 2023

Greg was a pleasure to work with from my first call, to the pick up of my vehicle. He kept me informed on the issues with my car and got it all completed in a day. I am impressed with the friendless and gr More

by Taragarcia2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nicolini
February 19, 2023

Very informative and easy to work with. They kept us updated on all work done. Also what future work may need done More

by hopeort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
February 18, 2023

You NEED to be able to make an appointment for an oil change instead of spending 4 hours in your waiting room. Until then I will likely not return More

by Wally847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2023

I had a transmission fluid drain and fill done on 2/10. On 2/14 I just happened to look at my bill before filing it away and noticed that I was charged for one 24mm washer and four 18mm washers ($16.88). U More

by PKLINE4911
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Nicolini
February 17, 2023

Like looking at the cars on the cars on the show floor. The new models are nice to look at. More

by gcsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2023

Always timely, good service. I was asked if I would like the free courtesy wash, however it had not been washed when I picked it up. Slightly disappointed. More

by Bicguyver
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
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