Basney Honda - Service Center

Overcharged for service AND told wrong price of tires beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine l beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine lights on. Reset oil change reader but didn’t change oil. Have tried to contact multiple times for explanation or refund and no one has gotten back to me. More

Can’t schedule oil change. They have Very slow service. Also not clear on where car is in the process when pitching other needed service They have Very slow service. Also not clear on where car is in the process when pitching other needed service More

Overall great service and friendly service advisors! Time to complete service was reasonable and they even squeezed in service for us on our second vehicle in the same day which was super convenient! Time to complete service was reasonable and they even squeezed in service for us on our second vehicle in the same day which was super convenient! Thank your team! More

Basney always completes my service in a timely manner and they are friendly and informative they are friendly and informative More

Always helpful and friendly. House even pulled my car under the covered awning because it was pouring rain! Everything was explained thoroughly and to my satisfaction. House even pulled my car under the covered awning because it was pouring rain! Everything was explained thoroughly and to my satisfaction. More

Broke my brake line when having my car washed there. They did get me right in. Gave me an estimate of.$2607.00. REALLY???? I looked up the parts. There only a few 100.00. so 2300.00 is labor???? How slo They did get me right in. Gave me an estimate of.$2607.00. REALLY???? I looked up the parts. There only a few 100.00. so 2300.00 is labor???? How slow do you work? Then I was called and told you would only charge me 100.00 an hour for labor instead 150.00. Do I look stupid??? Or because I'm senior woman.....Thats why people don't like to service their cars at a dealership. More

Quick and professional. I don't even own a Honda but wouldn't go anywhere else. I don't even own a Honda but wouldn't go anywhere else. More

Reliable, quick service, didn't try to over sell me. Took care of all issues Took care of all issues More

It was a routine oil change. I do appreciate the inspection and info on the report I do appreciate the inspection and info on the report More

Austin was fantastic. Very satisfied with the Service. Basney has always been our place to go for service. Very satisfied with the Service. Basney has always been our place to go for service. More