Basney Honda - Service Center

I have always loved Basney. I miss the shuttle service as I have a very very stressful busy job, I got there right at 7 and the Uber never made it but it didn’t matter because t I miss the shuttle service as I have a very very stressful busy job, I got there right at 7 and the Uber never made it but it didn’t matter because they got me in and the oil change done by 7:45, enough time for me to make it to work by 8 am in a snowstorm! Kudos to the Basney Team! More

Other than the price, everything is great with the service center. It is very pricey. service center. It is very pricey. More

Greg did an amazing job following up and throughly finding the end result for my issues. I was very impressed and pleased to see Greg’s understanding and urgency to correct my issue and get the car ba finding the end result for my issues. I was very impressed and pleased to see Greg’s understanding and urgency to correct my issue and get the car back to me quickly. 10/10. More

Greg in the service department was very helpful. He kept me informed of the status of matters every step of the process. He kept me informed of the status of matters every step of the process. More

Austin is always pleasant -I’m so glad that some of your people stick around! Thanks also to the parts people! people stick around! Thanks also to the parts people! More

I find the service department to be very clean, professional, considerate,accommodating, polite and very friendly. Always thinking about the customer and their safety. professional, considerate,accommodating, polite and very friendly. Always thinking about the customer and their safety. More

Had to take my van in twice. The problem was never fixed properly as originally requested. The problem was never fixed properly as originally requested. More

Everyone was very nice, respectful, & helpful. Had a lite issue w/ the tire pressue light coming on after I left. Easilyvfixed & I learned more about my car. So, it was no big deal. Had a lite issue w/ the tire pressue light coming on after I left. Easilyvfixed & I learned more about my car. So, it was no big deal. More

Very convenient to drop car off and pick up end of the day. Ride share was great however, difficult to get one early in the morning. Maybe book the night before? Also, Armontae House did a great job of day. Ride share was great however, difficult to get one early in the morning. Maybe book the night before? Also, Armontae House did a great job of ensuring the service order was accurate. More

Everyone was super helpful and attentive. I think Greg deserves some recognition because I haven’t had a customer service experience this good since before Covid. I think Greg deserves some recognition because I haven’t had a customer service experience this good since before Covid. More