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Basney Honda - Service Center

Mishawaka, IN

4.4
1,689 Reviews

1,689 Reviews of Basney Honda - Service Center

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March 31, 2023

Fantastic experience. Service easy to schedule. .Told it would take 2 hours and it was done in an hour. Greg was great. More

by stan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
March 31, 2023

I am so thankful for the team at Basney! Brian was able to diagnose and repair a problem I’ve had for the last year that another dealership missed after servicing the same complaint several More

by michael.ruelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
March 31, 2023

Easy to schedule recall work for Pilot. Work completed within estimated time frame. Comfortable waiting area. Have bought last two cars from Bob Briney. Got a chance to have very pleasant c More

by ALGRIFFIN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember but he was very pleasant and effective
March 30, 2023

Helpful and everyone is very friendly. I have a lot of trust in your dealership. Austin aufie is very good to work with. More

by beitlerjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

The service was incredibly slow and felt very overpriced. All I needed was an oil change and it took over 3 hours. More

by daniellelau95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armontae House
March 30, 2023

“House” was fantastic. Service was great. Waiting area was comfortable. Need cost of soda on machine. More

by tomjsellers57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
March 29, 2023

Great customer service and job done in a timely manner! Prices are fair for the work done More

by PEGDALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nicolini
March 29, 2023

Greg N. Was very kind, courteous and helpful in setting up my appointment and also by keeping me informed every step of the way when my car was in the repair More

by CDAMMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
March 29, 2023

The people at basney are always very nice. They check up with me throughout the visit to make sure I am doing okay! Great place to get serviced. More

by oliviakfrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Armontae House
March 29, 2023

My Service Advisor Armontae House was excellent. He was professional, courteous and honest. This coupled with your quality service keeps me coming back. Thank you More

by dscria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
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