Basney Honda - Service Center

Excellent experience. Good communication and work completed to our satisfaction. Will not hesitate to return in the future for service. Good communication and work completed to our satisfaction. Will not hesitate to return in the future for service. More

Good fast service Convenient. I was able to get rides and be serviced earlier than expected I was able to get rides and be serviced earlier than expected More

Unable to set an appointment for maintenance service, the wait time was long. House was accurate with the time the car would be ready and kept me informed of additional services that were needed after the d wait time was long. House was accurate with the time the car would be ready and kept me informed of additional services that were needed after the diagnostic was completed. More

Good customer service; it was my first time using them so I was unsure of their process, but they walked me through it easily. Great employees & communication. The only reason for four stars was wait time, b I was unsure of their process, but they walked me through it easily. Great employees & communication. The only reason for four stars was wait time, but I couldn’t drop vehicle off & I understood their busyness. More

Since purchasing our car at Basney, we have had only positive experiences, first, with the purchase, and then with service. positive experiences, first, with the purchase, and then with service. More

They were excellent diagnosing all my vehicles issues and being sure to check the common problems. Even with all the work done they got it all completed in a timely fashion. being sure to check the common problems. Even with all the work done they got it all completed in a timely fashion. More

Excellent work and execution in the most Professional way with Seriousness and kindness let alone speed with Seriousness and kindness let alone speed More

The cashier was nice, but the person who was in charge of my case/car was rude. I asked for a print out and detailed description of everything that was happening, and I didn’t receive what I asked for. It to my case/car was rude. I asked for a print out and detailed description of everything that was happening, and I didn’t receive what I asked for. It took 3 attempts to get what I asked for. The quote I was given v the paperwork he gave had two different numbers and things didn’t get settled until he gave a line by line detailed receipt and estimate page. When I was looking things over at the cashier, he asked “what now?” With an attitude. I was also asked to bring my car in during the morning, was charged for 4 hours of labor, but my car took a day and a half to be ready, causing me to miss and appointment. More

Was quick, customer service was great! Called when service was done! Clean also had a scheduled appointment so went great Called when service was done! Clean also had a scheduled appointment so went great More

I’ve always brought my car for service to Basney, even though I purchased my car elsewhere. The last couple of times I have been there there have been problems with the service, one time cross threading t though I purchased my car elsewhere. The last couple of times I have been there there have been problems with the service, one time cross threading the lug nut that had to be cut off and replaced when having new tires put on and this last time, not tightening the oil pan with oil leaking all over the garage floor and having to return my car to have it checked and the oil topped off. More