Basney Honda - Service Center
Mishawaka, IN
1,739 Reviews of Basney Honda - Service Center
Excellent service. Got car in and out, did warranty work on their own earlier repair so that's nice to see. Got car in and out, did warranty work on their own earlier repair so that's nice to see. More
EVERYTIME I come in, I always get excellent customer service even to ask them to check a low tire. Last time for service, I was in and out in an hour and again had excellent service. service even to ask them to check a low tire. Last time for service, I was in and out in an hour and again had excellent service. More
Great service at Basney But not thinking to highly of Honda themselves Had some recall work done. Been back 3 times to get side review mirror right. Still isn’t fixed. Come on Honda get your recall righ Honda themselves Had some recall work done. Been back 3 times to get side review mirror right. Still isn’t fixed. Come on Honda get your recall right the first time More
Great and fast service, and very friendly staff Love my Honda accord.. I will be back!!! my Honda accord.. I will be back!!! More
Great coffee. Waiting room was very nice. Excellent service. Oil change. Road trip preparation. Car wash much appreciated Waiting room was very nice. Excellent service. Oil change. Road trip preparation. Car wash much appreciated More
Excellent coffee. Nice waiting room..quick efficient service. Oil change. Car wash. Road trip preparation Nice waiting room..quick efficient service. Oil change. Car wash. Road trip preparation More
Service Depy management could use some training in customer service. Don Perkins behavior was inexcusable. If it weren't for the folks that I have built a relationship with over the last 32 years and customer service. Don Perkins behavior was inexcusable. If it weren't for the folks that I have built a relationship with over the last 32 years and 11 cars I would go elsewhere. I had a new, 6-week-old car that had no right blinker or headlight. The whole system had to be replaced and needed to order it overnight. Don couldn't seem to locate a car for me to use overnight. I have a 40 hr a week job and was volunteering that afternoon at Ronald McDonald House Charities. They have an entire lot of used cars and only 2 loaners that were both out. They finally located one. But the most important part of this review is Don had absolutely the most unprofessional manner I have ever experienced. If I were the boss he would not be my choice for representing Basney. More
They need to take their diagnosis fee and stick it. They charge so much for repairs that their diagnosis fee just adds insult to injury. They charge so much for repairs that their diagnosis fee just adds insult to injury. More
Always great service. The staff is amazing. Thanks for all you do. It’s appreciated The staff is amazing. Thanks for all you do. It’s appreciated More