Basney Honda - Service Center

I needed a quick tire repair and transmission fluid change. They welcomed me and I was back on the road quickly. Thank you! change. They welcomed me and I was back on the road quickly. Thank you! More

Car was appropriately diagnosed and fixed on the same day as the scheduled appointment. However, we experienced miscommunication impacting car pick up and, per our Basney agent, received an incorrect report as the scheduled appointment. However, we experienced miscommunication impacting car pick up and, per our Basney agent, received an incorrect report reflecting additional issues that would require a follow-up service appointment. A request for the correct reports remains unfulfilled. More

During the drive home car made loud noises like a pan being forced into a fan. After two miles or so it stopped and haven't heard any being forced into a fan. After two miles or so it stopped and haven't heard any More

Everyone was very professional, keeping me updated on the status of my car, and very helpful status of my car, and very helpful More

Austin is absolutely exceptional! His customer service is impeccable. I’ve been bringing my Honda to Basney for years and it’s because of how fantastic Austin is. His customer service is impeccable. I’ve been bringing my Honda to Basney for years and it’s because of how fantastic Austin is. More

I had a set appointment for a diagnostic at 8:45. My car was not seen until after 1pm. Communication was poor. My car was not seen until after 1pm. Communication was poor. More

4 I'm moving on to their competitor across town to try again. Why just three again. Why just three More

Reliable service to ensure the dependability and safety of my Honda CRV. Double checked items upon request and went above and beyond to try to detect the problem with my ac. of my Honda CRV. Double checked items upon request and went above and beyond to try to detect the problem with my ac. More

I know things happen but the technician should check all repairs and drive the vehicle after each repair. repairs and drive the vehicle after each repair. More

They were friendly and answered my questions. Dropped off the night before and picked up the next day. Dropped off the night before and picked up the next day. More