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Basney Honda - Service Center

Mishawaka, IN

4.4
1,688 Reviews

1,688 Reviews of Basney Honda - Service Center

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May 20, 2023

Afterwords we were still having problems. A friend looked at it and told us we were ripped off by you guys. He then had to order unerversual ball baring. Said that was the problem You More

by sherrinate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Your service department is always very helpful, and I believe work toward honest solutions in a timely manner. More

by cynthiaw76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nicolini, Armontae House
May 20, 2023

Great customer service and very informative. Appreciate it!! Will be returning for additional services. Soon More

by ForrestDorothy61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
May 18, 2023

I have dealt with many service departments but Basney Honda especially Austin Aufie have proved the very best service and recommendations .I especially trust Austin and Basney’s service has always been More

by Sharon.kerestury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
May 17, 2023

Ever time I come there they are always friendly and helpful. But when I came there to get my oil changed Armontae was very helpful in explaining everything they did to my crv and let me know what I nee More

by cmarciniak53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armontae House
May 16, 2023

Good clean service easy to accommodate and update procedures as morning went on thank you More

by tjcubfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Nice and friendly, they keep you inform. I think the techs are a little slow. More

by DITTO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
May 15, 2023

All persons affiliated with this service were informative, polite and easy to discuss options with for the work that was required. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Seemed okay until my last servicing. I had a 3 o’clock appointment and was told it would take an hour and a half to complete. But after waiting an hour and a half I was told that my truc More

by pastordjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
May 13, 2023

When I brought my 2012 Accord in for what I thought would be a routine oil change, I wasn’t quite prepared for $4,000 in expenses. That is, having several problems all at once. However, I am very impressed More

by jpmnd1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Greg Nicolini, Armontae House
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