Basney Honda - Service Center

Appointment schedule for 7 however the technicians are not scheduled to start until 8. Not very convenient not scheduled to start until 8. Not very convenient More

Basney Honda sold me my vehicle about a year ago, with a warranty included. When I brought it in for an alignment, they were unable to get the alignment in spec due to a camber adjustment problem. Honda ack warranty included. When I brought it in for an alignment, they were unable to get the alignment in spec due to a camber adjustment problem. Honda acknowledges this is a problem with this model year of Honda Accord, and has an aftermarket product to fix it. But they will not cover the fix under warranty. A complete joke of a company and dealership with terrible customer service! More

It was very clean and nice , very helpful staff as well. They had the no haggle pricing which was nice. Did have a problem with the car I bought 6 days after I purchased it but they took care of me free of They had the no haggle pricing which was nice. Did have a problem with the car I bought 6 days after I purchased it but they took care of me free of charge and I really appreciate that ! More

They did a great job! My car was towed there and they fixed that and also completed my first service inspection. My car was towed there and they fixed that and also completed my first service inspection. More

My comments would have to go out to Mr. Nicolini. Great guy, good character. He took into consideration the quality work we had expected from the service we received, and when it fell short Nicolini. Great guy, good character. He took into consideration the quality work we had expected from the service we received, and when it fell short, he listened and rectified the issue. Although it was a minor issue in the scheme of things, he understood that our vehicle should be returned to us in the manner it was received. More

Excellent service as usual from the entire staff. They always communicate what is needed and discuss the cost before the work begins. I always recommend them for sales and service! They always communicate what is needed and discuss the cost before the work begins. I always recommend them for sales and service! More

Appreciated the streamlined communication process and simple approval system. It made my work day easier to not have to play phone tag and feel confident that the work I requested was completed simple approval system. It made my work day easier to not have to play phone tag and feel confident that the work I requested was completed More

Staff is always pleasant and service time acceptable. Did think the cost was a little high. Did think the cost was a little high. More

Dealer has always been direct about what needed to be done to keep my CRV in good operating condition. done to keep my CRV in good operating condition. More

Quick service and friendly. I like the text price quote and the option of choosing to complete recommended services. I like the text price quote and the option of choosing to complete recommended services. More