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Basney Honda - Service Center

Mishawaka, IN

4.4
1,686 Reviews

1,686 Reviews of Basney Honda - Service Center

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June 18, 2023

Everyone was very professional, keeping me updated on the status of my car, and very helpful More

by SWEBB58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
3 people in the service department
June 16, 2023

Austin is absolutely exceptional! His customer service is impeccable. I’ve been bringing my Honda to Basney for years and it’s because of how fantastic Austin is. More

by TheDarkKnight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
June 15, 2023

I had a set appointment for a diagnostic at 8:45. My car was not seen until after 1pm. Communication was poor. More

by heather.parmelee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armontae House
June 14, 2023

4 I'm moving on to their competitor across town to try again. Why just three More

by SCOTT_HIPSHER
Recommend Dealer
No
Employees Worked With
Brian Lynn, Brian Lynn
June 14, 2023

Reliable service to ensure the dependability and safety of my Honda CRV. Double checked items upon request and went above and beyond to try to detect the problem with my ac. More

by maria.ribaudorn
Recommend Dealer
Yes
Employees Worked With
Hause
June 14, 2023

I know things happen but the technician should check all repairs and drive the vehicle after each repair. More

by Chewyrobert
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Brian Lynn
June 12, 2023

They were friendly and answered my questions. Dropped off the night before and picked up the next day. More

by rjp1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Greg Nicolini, Armontae House
June 12, 2023

Have always had great service at Basney, be it sales or service. The operation is about as professional as you could expect. The facilities are clean and very well organized. We will do business with Basne More

by mark.albert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
June 11, 2023

Young Mr. House was courteous and helpful. Had someone take us to breakfast while we waited and due to circumstances that my vehicle would not be done that da More

by gnivria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
June 11, 2023

Great service and communication during the service time! Very professional and thorough with everything! Highly recommend! More

by rhale79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
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