Basney Honda - Service Center

Brian was very helpful getting our car serviced when we were in a time crunch. were in a time crunch. More

I like this place. Although on this occasion they were busier than normal and apparently were training some new staff. So they forgot to replace a windshield wiper I ha Although on this occasion they were busier than normal and apparently were training some new staff. So they forgot to replace a windshield wiper I had asked to have replaced and they forgot to reset the maintenance lights on the dashboards. All was solved quickly, but I had anticipated that would have been done before I arrived back at the shop to pick up my car. They are very nice, though. And professional. And not pushy. More

Very pleased with my service visit. Everyone was very friendly and informative. I will return again. Everyone was very friendly and informative. I will return again. More

Greg was very polite and informative. He explained the services I inquired about for further visits. He explained the services I inquired about for further visits. More

I don't feel that things are done "on schedule" the way that they used to be. But problems do get solved. that they used to be. But problems do get solved. More

I was very pleased with the communication I received from Greg. He was polite and professional. Greg. He was polite and professional. More

Great service, timely completion of the work performed. Kept me well informed during while the repairs were being performed Kept me well informed during while the repairs were being performed More

Appointment schedule for 7 however the technicians are not scheduled to start until 8. Not very convenient not scheduled to start until 8. Not very convenient More

Basney Honda sold me my vehicle about a year ago, with a warranty included. When I brought it in for an alignment, they were unable to get the alignment in spec due to a camber adjustment problem. Honda ack warranty included. When I brought it in for an alignment, they were unable to get the alignment in spec due to a camber adjustment problem. Honda acknowledges this is a problem with this model year of Honda Accord, and has an aftermarket product to fix it. But they will not cover the fix under warranty. A complete joke of a company and dealership with terrible customer service! More

It was very clean and nice , very helpful staff as well. They had the no haggle pricing which was nice. Did have a problem with the car I bought 6 days after I purchased it but they took care of me free of They had the no haggle pricing which was nice. Did have a problem with the car I bought 6 days after I purchased it but they took care of me free of charge and I really appreciate that ! More