Basney Honda - Service Center

I’ve been going to this place for years. Quality has always been top tier and customer service is beyond expectations. Thank you guys for always giving a welcome and pleasant experience. Quality has always been top tier and customer service is beyond expectations. Thank you guys for always giving a welcome and pleasant experience. More

Honest. Trustworthy. Friendly. Accommodating. Highly skilled technicians. Responsive. Keeps customer well informed. True to estimate. Trustworthy. Friendly. Accommodating. Highly skilled technicians. Responsive. Keeps customer well informed. True to estimate. More

Greg was very knowledgeable and friendly. He took care of all my needs in a timely manner. He even arranged for me to drive a car while mine was in the shop. Thank you for being a company tha He took care of all my needs in a timely manner. He even arranged for me to drive a car while mine was in the shop. Thank you for being a company that I can trust. More

I was concerned about my battery’s strength for the coming winter. I took it in without an appointment. Within about 30 minutes the battery was analyzed and determined to be very strong. I was provided coming winter. I took it in without an appointment. Within about 30 minutes the battery was analyzed and determined to be very strong. I was provided with the test results in writing. Fast and excellent customer service! All at no charge! More

First time there, was taking good care of will be back take care of the problem take care of the problem More

Brian was very helpful, courteous, and made the process a breeze! There is no better service department than Basney! breeze! There is no better service department than Basney! More

$70 plus dollars for an express oil change seems a little excessive to me. We have used the dealer before and they are helpful and pleasant but that charge really surprised me. excessive to me. We have used the dealer before and they are helpful and pleasant but that charge really surprised me. More

Took car in for safety recall and also asked for oil change. When I picked up the car was given my paperwork that showed services were completed as well as complimentary car wash. Went out to take my ca change. When I picked up the car was given my paperwork that showed services were completed as well as complimentary car wash. Went out to take my car home and found the car had not been washed and the oil life gauge had not been reset making me question if the oil had even been changed. Called the service department to ask about the car wash and was just told I could bring it in any time for a wash. I asked how to reset oil life indicator and was able to do that myself. He couldn’t tell me why my car hadn’t been washed or why the oil life indicator wasn’t reset. He was very polite and apologized, but not thrilled that I was told upon checkout that my car should have had a car wash and I had to reset the indicator myself. They also had my car overnight (as I dropped it off well before they closed) as I was scheduled for first thing next morning for the service. I only took it there for the safety recall and thought since it needed an oil change I would have them do that since it was already there and needed one. More

In and out quickly. Really miss the shuttle service. Might use service closer to work without it. Really miss the shuttle service. Might use service closer to work without it. More

Great speedy service! I Will definitely be returning for my next service appointment. Thanks again. I Will definitely be returning for my next service appointment. Thanks again. More