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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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July 10, 2019

Diagnostic check I was in and back on the road within an hours time... problem diagnosed and fixed! The waiting area was very comfortable with coffee and tv provided.. More

by Hondaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the actual tech that explained the issue..., Brad Pankow
July 09, 2019

Not a happy camper Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told More

by Mom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2019

Oil change and tires rotation Courteous service and yummy popcorn! The water cooler and WiFi available were nice additions. Loved how you all sent via mail a coupon and reminder. More

by sousleyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reeann Beck
July 08, 2019

Quick and easy in and out service I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. More

by Fancy Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2019

Outstanding Very nice and kind people great services, I really like the environment this is why is my favorite place because everything is on point excellence More

by Lalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2019

Excellent service Have purchased Hondas from Basney for years. I have found the employees to be very helpful and courteous. Easy to work with, no high pressure to sel More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2019

Great Job Our emissions system check light came on in our Honda Pilot while on the way home from a road trip. We were able to get the car in the next day. The c More

by MJK136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2019

Service I cannot day enough good things about your service rep Brad. He’s thoughtful, considerate, calm, very helpful!! Great inside staffs as well!! Cashier More

by R.GATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 05, 2019

Routine maintenance Took my car in for routine maintenance. It was very busy but the staff got me in and out in good time. Friendly and helpful per usual. Great servic More

by filchak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2019

Fast and friendly Working with Allie is always a great experience. Others there are not friendly and quite frankly very condescending. On one visit the other person lef More

by houghtoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie, he is the best. Others are not at all mice