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Basney Honda - Service Center

Mishawaka, IN

4.3
1,731 Reviews

1,731 Reviews of Basney Honda - Service Center

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April 27, 2024

Quick service, polite staff, easy wait for the car with coffee and snacks, coming back for sure More

by lksan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madsion Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Misdiagnosed window problem first visit, sent away fixed, it wasn't. Curt mad it right and had part ordered. Asked to be put on no car wash list when being serviced. Car was washed and as in the last two oil More

by b_wroblewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Who is curt I dealt with Steve peacock who is excellent I have bought over five cars from steve More

by waldojh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
April 12, 2024

They were courteous, quick to get me in, quick to get it resolved, and made me aware of an existing warranty on the part that was replaced. More

by JASON_DELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Listened to needs and attention to detail was excellent. Communicated solution for today and also future. More

by davejjjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Service Manager Alan Royce and service advisor Austin were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Ba More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Basney Honda has excellent service advisors and mechanics. Any time I have had service needs, Basney has completed the work in a timely and professional manner. More

by rmcozzie
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
March 11, 2024

Always friendly, courteous and knowledgeable. Curt was the Best!! He explained everything thoroughly. OUTSTANDING! Car was washed and waiting. Very friendly staff. More

by FRITZIE854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
March 11, 2024

Very courteous and kind. It took less time than even expected Great attention to detail More

by JORGEMUNIZSALAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cindy Krause
March 08, 2024

It took twice as long than i anticipated and the bill was twice as high compared to a mechanic up the street. More

by kesickr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service department
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