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Basney Honda
Mishawaka, IN
2,719 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,719 reviews
December 07, 2017
Live in California, Still will only buy from BASNEY HONDA Although I live less than 2 miles away from a Honda Dealership, I still bough my car from Basney Honda even though it is 2,214 miles away. I have been Although I live less than 2 miles away from a Honda Dealership, I still bough my car from Basney Honda even though it is 2,214 miles away. I have been buying cars from Bob Briney for almost 15 years now, and every new experience is better than the last. It is a family owned dealership and you feel like part of it when you buy a car from them, going so far as to have my vehicle dropped off at my door here in San Francisco. I cant say enough about the experience, do yourself a favor and buy your next car here. You will never car shop anywhere else again. More
by jcat21
Employees Worked With
Bob Briney
December 07, 2017
Family business that treats you like family. Have always enjoyed my experiences at this dealership. The super intelligent Mr. McGowan, the very bright Bob Briney and the very gracious Dave Quig Have always enjoyed my experiences at this dealership. The super intelligent Mr. McGowan, the very bright Bob Briney and the very gracious Dave Quiggle, along with the generous and noble Basney family makes this dealership number one!! More
by Pete
Employees Worked With
Bob Briney, Dave Quiggle, "Speedy" McGowan and a bunch of service gals and guys
December 07, 2017
For service, honesty, and reliability, go to Basney Honda. Of all the dealers I have done business within the past, Basney Honda has been the best I've experienced. The service team has always been courteous Of all the dealers I have done business within the past, Basney Honda has been the best I've experienced. The service team has always been courteous and quick to help any situation. Would highly recommend this dealer. More
by Ivy
Employees Worked With
Worked with several employees and all were professional. Cannot pick out any one as all were great.
December 07, 2017
I have dealt with Bob Britney for the last 15 years I have had only Honda's for the last 15 years.i have been.very happy with my vehicles I bought one of my leases an Accord and had that for several y I have had only Honda's for the last 15 years.i have been.very happy with my vehicles I bought one of my leases an Accord and had that for several years and am planning to buy my Civic that I have now after my lease is up More
by Chrissy47
Employees Worked With
Bob Briney
December 07, 2017
correction of previous review correction of number of stars please see previous comment. I was pleased with the dealership and the service. I would return to this dealership to pur correction of number of stars please see previous comment. I was pleased with the dealership and the service. I would return to this dealership to purchase . More
by SHERRY
Employees Worked With
Bob Briney
December 07, 2017
Had a great experience with Basney Honda Mishawaka I give them 5 stars they treated me awesome and with respect . Tony was very professional and made my feel great about buying from him I give them 5 stars they treated me awesome and with respect . Tony was very professional and made my feel great about buying from him More
by Joerappelli
Employees Worked With
Tony Mc Craner
December 07, 2017
Changed my opinion of car salesmen I’m generally not one to review places or products but my experience at Basney Honda is worthy of an exception. My salesman’s name was Greg Shepard... I’m generally not one to review places or products but my experience at Basney Honda is worthy of an exception. My salesman’s name was Greg Shepard...and he was outstanding! He was attentive, knowledgeable, and went out of his way to find exactly what I was looking for. I didn’t feel pressured, or like “just a sale” for him. If anybody I know ever asks I’m definitely sending them to Basney Honda, but only if Greg is still the salesman there. More
by Mike
Employees Worked With
Greg Shepard
October 05, 2017
Wouldn't do warranty work Brought my pilot in for warranty work on failed compliance bushings on the control arms. They agreed that the compliance bushings were bad and needed Brought my pilot in for warranty work on failed compliance bushings on the control arms. They agreed that the compliance bushings were bad and needed to be replaced but because they weren't leaking or making noise they wouldn't replace them under warranty but would be happy to charge me $740 for them to change it. Even after talking to the service manager he never called back or did anything to rectify the situation. Steer clear of this dealership for any needs you may have. More
by basneyhondaishorrible
Employees Worked With
Service manager
July 14, 2017
Salesman was actually down to Earth - Service however sucks Bought my car here. It was simple. Trying to get serviced though is impossible unless you want to wait 1-2 hours for an oil change minimum. They also Bought my car here. It was simple. Trying to get serviced though is impossible unless you want to wait 1-2 hours for an oil change minimum. They also scratched my car once and the woman tried to deny they did it or make excuses. The scratch was fresh and you could see it was fresh. I had to live with it. I was P1ssed. More
by Hondabuyer2016
Employees Worked With
unknown - blonde woman was the one that played off the scratch. She's 3 desks down usually.
July 08, 2017
Poor attitude Bought a HR V. Service man knew we were in a time crunch. Drug his feet; finance manager was slow- to the point of doing it on purpose; salesmen whisp Bought a HR V. Service man knew we were in a time crunch. Drug his feet; finance manager was slow- to the point of doing it on purpose; salesmen whispered to him when we walked in his office; took our payment and was very slow. Wouldn't go back! Felt very unwelcome! Car was very poorly detailed! More
by M&B
Employees Worked With
Salesman, Finance Manager
