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Basney Honda
Mishawaka, IN
2,750 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,750 reviews
August 16, 2019
Great Service Great service, good people, nice atmosphere. Happy to be a Honda customer. No complaints so far. Clean showroom, friendly salespeople and service d Great service, good people, nice atmosphere. Happy to be a Honda customer. No complaints so far. Clean showroom, friendly salespeople and service department. Will go back to this location More
by rgf4
Verified Customer
August 15, 2019
Excellent Service I needed to get the backup camera in my 2015 Pilot fixed and also asked them check out a rattle in the front end. They did an inspection, found the p I needed to get the backup camera in my 2015 Pilot fixed and also asked them check out a rattle in the front end. They did an inspection, found the problems (bad camera and front struts). Matt explained what needed to be done, made the calls so all of the repairs would be covered by the extended warranty, and even set me up with a loaner while they fixed my car. I couldn't be happier. More
by tsb46371
Employees Worked With
Matt Mulstay
August 15, 2019
A/C and tire leaks Basney diagnosed the issues promptly. The actual work came in a little less than the estimate; work was completed in a timely manner. Everything app Basney diagnosed the issues promptly. The actual work came in a little less than the estimate; work was completed in a timely manner. Everything appears to be working great. More
by MARYPATTI
Employees Worked With
Brad Pankow, Matt Mulstay
August 15, 2019
Right Price Scott worked hard to meet our requirements and he succeeded! We were talking with two other dealers, but Basney beat them in pricing. We know the deal Scott worked hard to meet our requirements and he succeeded! We were talking with two other dealers, but Basney beat them in pricing. We know the dealership needs to make a profit, but we have to work with what we can afford. More
by Del & Karen
Employees Worked With
August 14, 2019
Great Everything was taken care of & I got to go on w/ my vacation as planned.just stopped by on way home to get the car & continue on. Everything was taken care of & I got to go on w/ my vacation as planned.just stopped by on way home to get the car & continue on. More
by Rollbarann
Employees Worked With
Matt Mulstay
August 14, 2019
Great experience Justin was able to work with me to help me find a vehicle that I would be happy with. Not only happy with the vehicle but the price of the vehicle. Justin was able to work with me to help me find a vehicle that I would be happy with. Not only happy with the vehicle but the price of the vehicle. More
by Dave
August 14, 2019
Great job Even though the deal took quite a bit longer than I thought it should have, I still feel like I got a great deal and wasn’t pushed around. Even though the deal took quite a bit longer than I thought it should have, I still feel like I got a great deal and wasn’t pushed around. More
by tzgolfer72
August 13, 2019
Car trim/warranty Part of her trim was protruding from the bottom of the car. Car sounded like Window was open. I was not informed, but car had been in accident. Part of her trim was protruding from the bottom of the car. Car sounded like Window was open. I was not informed, but car had been in accident. More
by Tp4848@aol.com
Employees Worked With
Brian Lynn
August 13, 2019
Pushy, arrogant sales person. Salesman was pushy, arrogant, did not listen. I was in a hurry to get a car for our trip. Otherwise I would have walked out the door. In fact my wife Salesman was pushy, arrogant, did not listen. I was in a hurry to get a car for our trip. Otherwise I would have walked out the door. In fact my wife was there with me and she did walk out. More
by Tp4848@aol.com
August 13, 2019
Helpful and friendly service The staff were very helpful. I was given accurate estimate of how much the job would cost I thought they were pretty timely in completing work. The staff were very helpful. I was given accurate estimate of how much the job would cost I thought they were pretty timely in completing work. More
by DFGUMOE
Employees Worked With
Brian Lynn
