Basney Honda

Everyone was very friendly and helpful. Our salemen, Matt Maurer, was knowledgeable and helpful in helping choose the right vehicle for our needs and something that we can use for years to Our salemen, Matt Maurer, was knowledgeable and helpful in helping choose the right vehicle for our needs and something that we can use for years to come. I will definitley be sending other people to see Basney Honda and see to Matt. More

Excellent to work with. Pleasant with excellent service. Helpful with questions and completing the deal. Matt Mauer was awesome to work with! Thanks Matt!! Pleasant with excellent service. Helpful with questions and completing the deal. Matt Mauer was awesome to work with! Thanks Matt!! More

the people at Basney are very kind and efficient at their jobs. I also thought the price was very fair. their jobs. I also thought the price was very fair. More

Everything was excellent. Took a little longer than expected but the result was great. Done Took a little longer than expected but the result was great. Done More

The staff at Basney Honda were friendly and courteous. They took the time to explain the nature of my vehicle recall and completed the repair in a reasonable time period. The way customer service should They took the time to explain the nature of my vehicle recall and completed the repair in a reasonable time period. The way customer service should be. More

Basney Honda always provides excellent service. The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs m The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs may be warranted at the conclusion of the service appointment. More

Got my car on the schedule very quickly so I appreciate that. However, they had taken off several access panels inside my van to complete the job, and when I got in my car, the panels were laying on the fl that. However, they had taken off several access panels inside my van to complete the job, and when I got in my car, the panels were laying on the floor of the back seat. I drove back in, a man from the service center came and put them back on and then walked away. The garage door had closed behind me, there was a car being worked on in front of me and apparently I was supposed to figure out how to get out. Thankfully a gentleman that worked at the front desk of the service center came in, apologized, moved the car in front of mine, and opened up and exit door for me. Yikes, the service guys might know cars but someone else should handle all customer interactions and double check their work so these types of things can be prevented. Makes me wonder what else was half way completed… More

No pressure, questions answered, good deal and financing on previously leased vehicle, would have liked to have gotten more for my trade-in, but overall good experience. on previously leased vehicle, would have liked to have gotten more for my trade-in, but overall good experience. More

I like taking my Honda to Basney for service. Like their Urber service, clean facility, and professional service. Like their Urber service, clean facility, and professional service. More

I was at Basney for routine Maintenance recently and witnessed this man berating and yelling at a customer. I know customers can be frustrating but the way he was treating her was completely unprofessio witnessed this man berating and yelling at a customer. I know customers can be frustrating but the way he was treating her was completely unprofessional, throwing personal insults at her, it makes me question whether I should take my business here at all. More