
Basil Volkswagen
Lockport, NY
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The representatives at the dealership were very nice. I worked with Nick. He was great. They got my vehicle in and out fairly quickly. worked with Nick. He was great. They got my vehicle in and out fairly quickly. More
Wonderful dealership, friendly people, always go the “extra mile” for their customers. Kevin in the service department, is both cordial and caring about everyone who walks through the door. “extra mile” for their customers. Kevin in the service department, is both cordial and caring about everyone who walks through the door. More
Had my Audi Q7 in for service. Kevin (service Manager) was great to deal with. He answered all my questions and thanked me for my business...something you do not hear very often. was great to deal with. He answered all my questions and thanked me for my business...something you do not hear very often. More
The service at Basil VW was really great. They were efficient and straight forward and made the transaction a pleasure. I would recommend them to anyone who wants to make buying a car a pleasant, no h efficient and straight forward and made the transaction a pleasure. I would recommend them to anyone who wants to make buying a car a pleasant, no hassle experience, with knowledgeable sales people. A much more positive experience than those that I have had when dealing with larger corporate dealerships. More
Basil VW of Lockport is by far the best dealer I’ve ever dealt with. I actually live in South Carolina and I will exclusively drive to their dealer to have service or make a new car purchase. The sales and dealt with. I actually live in South Carolina and I will exclusively drive to their dealer to have service or make a new car purchase. The sales and service team is amazing! Adam Beck their GM is great! He went out of his way to make sure I had a wonderful experience! Definitely a 5/5 dealer. More