Basil Ford

The salesman was awesome he explained everything, he worked towards our needs.he called the next day to make sure was working properly, Ed was a true professional worked towards our needs.he called the next day to make sure was working properly, Ed was a true professional More

I dropped my car off on Sunday night for the service dept to work on it Monday. They replaced my brakes and I picked it up Monday night. The next day I drove my car it’s making a funny thumping noise every t to work on it Monday. They replaced my brakes and I picked it up Monday night. The next day I drove my car it’s making a funny thumping noise every time I brake. I took it back to them to check and see what is the problem. It was not making that noise prior to them doing the work. I was told I needed yet another part. When I explain to him my car was not making that noise before they replaced the brake. Jeremy ask me if I drove in the storm on Monday. How can I drive in the storm on Monday when my car was at your shop getting worked on. I’m really questioning the integrity of this service department. More

Very satisfied with service received. Added bonus was that the car was washed. All staff very helpful. that the car was washed. All staff very helpful. More

Great customer service, did & amazing job Scott was the best I definitely recommend this dealership best I definitely recommend this dealership More

Basil exceed my expectations from start to finish, from when they greeted me at my to when I got my keys back. Staff was courteous and my vehicle was done earlier than I was quoted. I highly recommend thi when they greeted me at my to when I got my keys back. Staff was courteous and my vehicle was done earlier than I was quoted. I highly recommend this store and will surely be back for future service/repairs. More

I worked with Nick V. and he made the experience so easy and enjoyable. As a mom, I have limited time to spend and he made everything so seamless and convenient. I usually dread buying a car but I will reco and enjoyable. As a mom, I have limited time to spend and he made everything so seamless and convenient. I usually dread buying a car but I will recommend everyone to Basil Ford in the future! More

Quick service. I am pleased with quality of the service that was provided. I would recommend to people I know. that was provided. I would recommend to people I know. More

Was very professional sales and not pushy only downfall was travel 5 hours to pu and no full tank of gas first dealer ever had that from was travel 5 hours to pu and no full tank of gas first dealer ever had that from More