Bart's Car Store - Columbia City

nice and friendly He greeted us at the door with a smile and hand shake. Asked what we were looking for. Directed us to the vehicle we purchased. Very great service. He greeted us at the door with a smile and hand shake. Asked what we were looking for. Directed us to the vehicle we purchased. Very great service. More

amazing service!! Did an amazing job! In love with our new vehicle. Paul was very nice! Got the 2004 envoy xl! In love with it so far!! Did an amazing job! In love with our new vehicle. Paul was very nice! Got the 2004 envoy xl! In love with it so far!! More

Always Fair This Bart's location has always treated me very fairly and I always feel I get the best deal from Bart's Car Store in Columbia City, Indiana. Thanks This Bart's location has always treated me very fairly and I always feel I get the best deal from Bart's Car Store in Columbia City, Indiana. Thanks for the ongoing relationship. More

They Made it Easy! My husband found the truck he wanted at Bart's in Columbia City. The people that we worked with were able to help get the payment down to where we ne My husband found the truck he wanted at Bart's in Columbia City. The people that we worked with were able to help get the payment down to where we needed it. They made the process very quick and easy. My husband is very happy with his new truck. We are both happy with the way that we were treated! Everyone was friendly and helpful. They were not pushy and they listened and helped us get what we needed. More

Appreciated the Service I appreciated Big Jim's friendliness and genuine concern for my needs. He did not pressure me into going over what I could afford, like other dealers I appreciated Big Jim's friendliness and genuine concern for my needs. He did not pressure me into going over what I could afford, like other dealerships had done during my car search. He was willing to spend ample time answering all my questions and explaining in full my concerns about different vehicles. I would recommend this dealership to my friends and family. More

Going from one car to another I had bought a car from Barts roughly a year ago, and I absolutely loved it, however, it was breaking down on me every other day. When the transmissio I had bought a car from Barts roughly a year ago, and I absolutely loved it, however, it was breaking down on me every other day. When the transmission went out i decided to back to Barts to see what we can do about maybe getting another car, or help to fix the old one. Jim went above and beyond to ensure that I was taken care of, getting me an amazing car at a decent price and making sure i was satisfied with the deal they had given me. This was excellent customer service and I could tell he wanted to help me as much as possible. I am more than happy with the outcome and the experience here at Barts. Huge thank you to Jim! More

Ford F350 Diesel Dually Bart's Columbia City was very easy to deal with, their website was easy to use and we found the vehicle we were looking for. Big Jim was very friendl Bart's Columbia City was very easy to deal with, their website was easy to use and we found the vehicle we were looking for. Big Jim was very friendly and wonderful to work with. He met us as soon as we arrived and helped us review the truck. They were fair with our trade in and made the exchange smooth and easy. We appreciated his time, staying late on a Saturday evening to accommodate our schedule. Although this dealer is further away than others for us, we would definitely make the drive back to do business with them again. They were extremely helpful when we had a service issue after purchase and helped make sure everything was satisfactory. We appreciate their follow up and friendly service. Jim, Josh and everyone at Bart's were very friendly and good to work with. More

Exceeded expectations I have bought 4 vehicles from Bart's. Recently I bought a ram truck and started having problems with the ignition. Jim told me to bring it by and he w I have bought 4 vehicles from Bart's. Recently I bought a ram truck and started having problems with the ignition. Jim told me to bring it by and he would have it looked at. The part was not under warranty but Bart's stood behind quality service and made sure I was taken care of and happy. In this day and age I was truly happy to see customer service is still alive. I will continue to shop Bart's in the future. Thanks Jim for all your help and wonderful service, and to all the employees at Bart's for showing me its still about the customer. I will continue to shop Bart's in the future. John More

Very Dishonest!! Please DO NOT purchase a vehicle here!!! They lied to us about the warranty. Only had the vehicle a week before it went to the shop!!! Please DO NOT purchase a vehicle here!!! They lied to us about the warranty. Only had the vehicle a week before it went to the shop!!! More

Horrible Experience 18 year old first buying experience- they roped me into a high interested loan, a down payment and a warranty I knew nothing about- 3 months later hav 18 year old first buying experience- they roped me into a high interested loan, a down payment and a warranty I knew nothing about- 3 months later have put $5000 into the truck, they wouldn't let me cancel the warranty- they wouldn't take the truck back and give me my old one. Never ever again will be dealing with these crooks- get your vehicle checked over and tested before you buy- they clean them up and make them look good and put them on the lot saying they "checked out everything" Bart Churchward should be ashamed of himself letting this happen. More