Banister Nissan of Chesapeake

A great place to purchase a car I came to Banister after much searching the internet for a new truck. I really came wanting to see a particular sales person recommending to by a frie I came to Banister after much searching the internet for a new truck. I really came wanting to see a particular sales person recommending to by a friend,sorry for him but glad for me it was his day off and Kristin Thoms was a sales person asked if she could help. Help she did and went beyond expectation as a sales representive of making my truck buying as easy and painless as possible.If she didn't know the answer to my question she found out and ln a prompt manner . Usually car buying to me can be trying ,stressful,and complicated,but not in my case working with Ms Thoms.I financed some of the cost and Mr Terence Benn was the finance manager that handle that part and he was just as helpful as Kristin.Mr Gino Evans made completion of the purchase with explanation of the overall picture of Banister and what I could expect from them. I just want to finish by saying that Kristin Thoms was just outstanding in her job and as well as everyone elese,Mr Evans and Mr Benn[I hope Mr Dan Banister gets to read this review so he knows what a great staff he has] Thanks again and looking forward to dealing with Banister of Chesapeake on any service issue I might have More

Jonelle Pitt is THE BEST! Her personality is just so refreshing and it made the experience of really buying my first car much more interesting and less stressful. She was enthu Her personality is just so refreshing and it made the experience of really buying my first car much more interesting and less stressful. She was enthusiastic, attentive, and extremely helpful. Her smile and positivity are contagious. I will absolutely look forward to any and every time I have to pop in for anything. I would recommend this dealership to anyone interested in purchasing a Nissan in a heartbeat. More

Car buying FUN Jonelle made buying a car such a fun experience. The entire staff was great to work with and I highly recommend them. This staff went out if their way Jonelle made buying a car such a fun experience. The entire staff was great to work with and I highly recommend them. This staff went out if their way in all aspects of buying a car. Thank you! More

Excellent Personal Service! Everyone is so polite and professional. The customer service is so great! I felt like I was the only customer in the dealership. Giff, Tony, Gino a Everyone is so polite and professional. The customer service is so great! I felt like I was the only customer in the dealership. Giff, Tony, Gino and Tonya are the best! More

Amazing My experience at Banister was amazing, they helped me with everything i needed and kept the car range at a price i can afford. I recommend this place My experience at Banister was amazing, they helped me with everything i needed and kept the car range at a price i can afford. I recommend this place to everyone who likes Nissans, 10/10 would get another car from here. More

Brian Doctor is Amazing Mr. Doctor is the best part of Bannister Nissan. He is caring, compassionate, and he truly wants to help all customers. Though my transmission died on Mr. Doctor is the best part of Bannister Nissan. He is caring, compassionate, and he truly wants to help all customers. Though my transmission died only three years into owning my car, he made the experience much more bearable. He actually works with you and doesn't treat you as if your situation isn't important. Thank you! More

Friendly fast feel welcome Service dept very friendly ..oil change was quick ..love the way they make you feel welcome ..unlike va beach . Riley was awesome..I will only go bac Service dept very friendly ..oil change was quick ..love the way they make you feel welcome ..unlike va beach . Riley was awesome..I will only go back to this dealership More

Tiresome I purchased my 2015 Nissan Pathfinder from the dealership and it started smoking I took it in and the gentleman said that I needed a new engine. I was I purchased my 2015 Nissan Pathfinder from the dealership and it started smoking I took it in and the gentleman said that I needed a new engine. I was horrified because it has 41000 miles on it he only said that I didn't change the oil enough but I did. Now why should I pay for a new engine? No explanation More

Get to the deal was fast and easy just getting the paper work done took the longest but great place to buy from I will be going back was fast and easy just getting the paper work done took the longest but great place to buy from I will be going back More

Super Sales Experience with Jonelle Pott This was my second purchase from Banister Nissan and I must say that Joneell Pitt is the absolute best. Her caring spirit and infectious smile, made This was my second purchase from Banister Nissan and I must say that Joneell Pitt is the absolute best. Her caring spirit and infectious smile, made me feel comfortable and at ease during the entire process of purchasing my Rogue. She kept me updated with information on the status of my purchase and it was just a wonderful purchase experience for me. I will definitely recommend Banister Nissan to my friends and family making sure the ask to work with Jonelle Pitt. More