Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
183 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 183 reviews
May 11, 2024
The entire staff were exceptional. They were professional, knowledgeable, and courteous. My repairs were done in a timely manner and I was informed through the process. I will continue They were professional, knowledgeable, and courteous. My repairs were done in a timely manner and I was informed through the process. I will continue to bring my car here for future auto-repairs. More
by PMWVR79
Verified CustomerEmployees Worked With
Lindsay Givens
May 11, 2024
She made the purchase quick and easy she was determined to see me leave with the car to see me leave with the car More
by Jamaridrivers
Employees Worked With
May 10, 2024
Since Banister took over, there has been a remarkable overall improvement at this dealership, and they were pretty solid before Banister. They make a point in not only having great service, they're worki overall improvement at this dealership, and they were pretty solid before Banister. They make a point in not only having great service, they're working hard at improving their efficiency. More
by rcfrey
Employees Worked With
Ashley House
May 09, 2024
Darrell was my salesman and he was really great! He answered all my questions and gave details on everything about the car and warranty’s available. He gave his quantity time and made the purchase q He answered all my questions and gave details on everything about the car and warranty’s available. He gave his quantity time and made the purchase quick and easy for me. Great Salesman! Very knowledgeable! More
by shirleygranger
Employees Worked With
Darrell Ford
May 09, 2024
N/A I had a great experience during my visit at the dealership . I really appreciate the customer service I received from the young man that assisted during my visit. dealership . I really appreciate the customer service I received from the young man that assisted during my visit. More
by cspencer121062
Employees Worked With
Ashley House
May 09, 2024
Everyone was pleasant to work with. I brought the jeep in for a recall, scheduling the appointment was smooth, parts were ordered and available for my appointment. Check in was smooth, I brought the jeep in for a recall, scheduling the appointment was smooth, parts were ordered and available for my appointment. Check in was smooth, my service was complete within one hour and I was on my way. Great service!! More
by pjkuch
Employees Worked With
Canon Huges
May 09, 2024
I have been a customer for more than 15 years and have always been very satisfied. They have always treated me like family and I trust the advice they provide. Ashley is truly remarkable and I am always always been very satisfied. They have always treated me like family and I trust the advice they provide. Ashley is truly remarkable and I am always happy to see her. In fact, the entire staff is one for the books. I refuse to take my car anywhere else, even for a wash. More
by klwarren0303
Employees Worked With
Alex Guynn, Ashley House, Lonie Brown
