Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bakersfield Hyundai
Bakersfield, CA
2,540 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,540 Reviews of Bakersfield Hyundai
January 19, 2016
Our experience was great. We lucked out with the service we were provided at the time of our purchase. We feel they gave us the lowest price possible, and we could not be happi We lucked out with the service we were provided at the time of our purchase. We feel they gave us the lowest price possible, and we could not be happier with our new vehicle. More
by ALYSSA_GRANILLO92
Verified CustomerEmployees Worked With
Ruben Mojarro, Ally Reyes
January 18, 2016
great Took my lease over and replaced it with a new version with a great deal. I didn't worry about cleaning it ir anything. Although I can tell u with twin Took my lease over and replaced it with a new version with a great deal. I didn't worry about cleaning it ir anything. Although I can tell u with twins, it was pretty messy!sorry:( Thanks for all your efforts and hard work everyone! You've served our family well iver the past years! More
by BEANGEL80
Employees Worked With
Angel Morfin , Ruben Mojarro
January 15, 2016
Sercice and repair After running over a re-tread tire on the fwy I had to have my front bumper replaced. To their credit Hyundai did provide me a rental car for the days After running over a re-tread tire on the fwy I had to have my front bumper replaced. To their credit Hyundai did provide me a rental car for the days while my car was in the shop. I did not closely inspect the car when I picked it up but at first glance the color matched and it had a new bumper. I drove it straight home and parked it in the garage until getting ready to leave on a trip. I pulled it out to wash it at which time I noticed the corner of the bumper was sticking out slightly and there was a tool gouge on the bumper under the driver side headlight where they apparently had to pry it down to get the bumper to fit. The Passenger side corner of the bumper was sucked in and not even with the original assembly. During my trip I noticed the driver side was flaring out more from the body and appeared to be coming apart. When I took it back to the dealership they contacted their body shop and they remembered the passenger side not being even and offered to repair that side so it matched up but because I had apparently scraped the bottom of the bumper on my trip they blamed the flare out on the other side on me and said they could replace the bumper at my expense! I pointed out that it was coming apart before I scraped the bottom on something and, granted, it was coming apart more than when I left for my trip but this would not have happened if it had been properly installed in the first place. I told them I was not looking for a new bumper, just replace the clips that hold it together? They informed me there was no way of just making it flush because there were no clips that held it in place and the entire bumper would have to be replaced. The entire bumper just because it is coming apart on the end? This is insane and indicates to me they did not use OEM parts and the after market bumper they used did not fit from day one or there would be no tool mark on one side where they had to force it to fit under the headlight assembly and the other side was sucked in and not flush. They refused to make good on their shoddy workmanship and since I don't have that kind of cash I am forced to drive a vehicle that looks like crap in the front end after already paying them cash to do the job right and took for granted they would use genuine parts and do the job correctly. More
by M. Turner
Employees Worked With
Repair writer and service manager. Can't remember their names.
January 15, 2016
answered on previous survey answered on previous review. Refer to my comments about my experience, which was OUTSTANDING, and my wife and I feel very confident with the manner in answered on previous review. Refer to my comments about my experience, which was OUTSTANDING, and my wife and I feel very confident with the manner in which we were attended to through the entire process More
by KSMITH36
Employees Worked With
PJ Martinez, Bernie Sanchez, P.J. Martinez
January 12, 2016
family safty My review was a simple one. We will be back. Also recommend to others this dealership is underrated. It is all about the salesmans first walking up to My review was a simple one. We will be back. Also recommend to others this dealership is underrated. It is all about the salesmans first walking up to us. More
by DOUGWIGGINS10
Employees Worked With
Glen Han
January 05, 2016
Simply wonderful! The Bakersfield team made the purchase of our 2016 Elantra speedy, pleasant, and overall enjoyable. We've already recommended Bakersfield Hyundai to The Bakersfield team made the purchase of our 2016 Elantra speedy, pleasant, and overall enjoyable. We've already recommended Bakersfield Hyundai to our friends. Thank you! More
by SHANNY0
Employees Worked With
PJ Martinez, Jose Aguilar, Elbardo Sanchez, P.J. Martinez
January 05, 2016
Great experience will definitely be back to buy another vehicle in the future sales people down to the finicall department was a really great experience experience will definitely be back to buy another vehicle in the future sales people down to the finicall department was a really great experience More
by JLYNNE73
Employees Worked With
Nick Martinez, PJ Martinez, Pete Martinez, P.J. Martinez
January 02, 2016
BEST RUN DEALERSHIP WITH SALES AND SERVIECE, 5 STARE WHEN YOU ARE DEALING WITH THE LIKES OF PATRICK BECK AND HIS FANTASTIC SALESMAN ISHMAL HERERRA, AND GLEN HAN YOU ARE GETTING THE BEST OF THE BEST. WHEN YOU ARE DEALING WITH THE LIKES OF PATRICK BECK AND HIS FANTASTIC SALESMAN ISHMAL HERERRA, AND GLEN HAN YOU ARE GETTING THE BEST OF THE BEST. MY WIFE AND I HAVE BEEN BUYING THE HYUNDAI SINCE THE FIRST EXCEL CAME OUT AROUND 1985. WE HAVE BEEN BUYING FROM THE BAKERSFIELD (FAMILY MOTORS) HYUNDAI SINCE THE OPENED. SALES AND SERVICE IS REALLY ABOVE BOARD. YOU ARE TREATED LIKE FAMILY AS SOON AS YOU WALK IN THE DOOR TO SERVICE OR SALES. I STILL CAN'T FIGURE OUT HOW THEY MADE THE DEAL ON THE NEW 2016 SONATA, BUT MY WIFE AND I ARE REALLY GREAT FULL FOR THEIR SHARP FIGURES AND REALLY KNOWING TO MAKE A DEAL. THANKS TO ALL AND HAPPY NEW . More
by rdrner70
Employees Worked With
Patrick Beck, Glen Han, Ismael Herrera
December 29, 2015
great service Great service, thank you for helping me get into a brand new vehicles.I will be back in 2 year to purchase a new vehicle after my lease Great service, thank you for helping me get into a brand new vehicles.I will be back in 2 year to purchase a new vehicle after my lease More
by WNICHOLSIII
Employees Worked With
David Powell
December 27, 2015
The Best Dealership By Far! Our new car purchase with Bakersfield Hyundai was outstanding. Our salesperson Daniel Quillen was professional, knowledgeable, and helpful with our pu Our new car purchase with Bakersfield Hyundai was outstanding. Our salesperson Daniel Quillen was professional, knowledgeable, and helpful with our purchase. If fact he made the difference in which dealership we chose to purchase our new car. Daniel along with P J Martinez and David Clark are what makeup an excellent car buying experience. The new Hyundai we purchased is fabulous and coupled with a 10 year, 100,000 mile warranty, well who could ask for more? The customer service and the quality of the car that Bakersfield Hyundai provided us, has made us customers for life. We absolutely recommend this dealership to everyone! Sincerely, Jerry & Pamela Tidwell More
by THETIDWELLGAUG
Employees Worked With
PJ Martinez, David Clark, Daniel Quillen, P.J. Martinez
