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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,617 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,617 reviews

July 19, 2026

Yamet Medina is always a pleasure to work with! He is very knowledgeable in all aspects of the Service Department. Thanks again Yamet. More

by IRISHKIDIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that Yamet has consistently provided excellent service. We will make sure to pass along your compliments to him. Thanks for choosing our business!

July 19, 2026

Good customer service, paperwork went by pretty fast. Finance department was very helpful. Did not take all day like other places. More

by gema1078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Nzwane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our customer service and finance department. We always strive to make the paperwork process as quick and hassle-free as possible. We appreciate your business and hope to see you again soon.

July 19, 2026

buena atencion siempre en el servicio y educación del señor edgar me agrada la atencion More

by JUDIJ.OSE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

"Thank you for your kind words about our service and our employee, Edgar. We strive to provide excellent service and we are so happy to hear that you appreciate our efforts. We hope to continue serving you in the future!" #CustomerSatisfaction #ExceptionalService #Grateful

July 18, 2026

Yamet Medina provides excellent customer service. Always willing to help out and keep customer informed on status of vehicle. More

by LOUELLA_MOTT
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for your glowing review! At our business, providing exceptional customer service is our top priority. We're so glad to hear that Yamet Medina has been able to exceed your expectations and keep you informed about your vehicle. We truly appreciate your support!

July 18, 2026

Quick support and guidance, awesome service and support. Kasey made the process quick and easy More

by rameshmits.cse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that Kasey provided quick and exceptional support for you. We strive to make the process as easy and smooth as possible for all of our customers. We appreciate your feedback and look forward to serving you in the future!

July 18, 2026

Terry professional and very helpful. He also kept in touch when I wasn’t sure about the purchase. The experience was excellent. Highly recommend Terry!! More

by ychathampally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for your kind words! It was my pleasure to assist you and keep you updated throughout the purchasing process. I'm glad you had an excellent experience and I truly appreciate your recommendation.

July 18, 2026

This dealer has been great! Just the last service the advisor was rude, no courtesy, I think last name is Medina. Made wait for not reason, when was attending me he interrupted More

by norvisboodram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yamet "Jim" Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for bringing this to our attention. We apologize for the experience you had with our advisor. We value your loyalty and will make sure to address this issue with our team to ensure exceptional service in the future. Thank you for being a longstanding customer at Barker Nissan

July 18, 2026

So easy to set up an appointment. So efficient to check in. And the communication during the service was through. More

by JVWALKERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baker
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Jul 21, 2026 -

Baker Nissan responded

Thank you for your glowing review! We take pride in making our appointment process seamless and providing efficient service. It was our pleasure to communicate with you during your visit. We look forward to seeing you again soon! 😀 #happycustomers

July 18, 2026

Mr. Vivas provides excellent customer service; he is very patient and answered all my questions. He understood what I was looking for. He did a great job! More

by Marilu ORamirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for the glowing review! Our team takes pride in providing exceptional customer service and we are happy to hear that Mr. Vivas went above and beyond to meet your needs. We appreciate your business and look forward to serving you again in the future!

July 17, 2026

Overall, good job. it could have been worse - nothing outstanding. Rogelio was good for the experience. More

by BDLAMB1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

Baker Nissan responded

Thank you for your feedback! We are glad to hear that you had a positive experience with us. We are always striving to improve and appreciate your honest opinion. We hope to work with you again in the future.

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