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Baker Nissan

Houston, TX

4.8
1,567 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,567 reviews

June 29, 2026

The service is great and the staff is friendly. I always get consistently good results. More

by norvickespinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Baker Nissan responded

Thank you so much for the positive feedback! We are thrilled to hear that our service and staff have met your expectations. Our goal is always to provide consistently great results for our customers. Your satisfaction means everything to us! 💯😊

June 29, 2026

Great Service. No haggling. Expedited time of finance. Would recommend to anyone to go see Clint for a good deal. More

by gandarajose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Hoover
Jun 30, 2026 -

Baker Nissan responded

Thank you so much for your review! We are happy to hear that you had a great experience with our team, especially with Clint. We pride ourselves on providing excellent service and a hassle-free financing process. Thank you for recommending us to others!

June 27, 2026

Always goes above and beyond. I’m always in and out and right the first time around. More

by achristopher1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Baker Nissan responded

Thank you for your positive feedback! Our team is committed to providing efficient and high-quality service. We appreciate your business and look forward to continuously exceeding your expectations.

June 27, 2026

Things have changed since my last visit. I went in for a recall notice and oil change. I was given a loaner car because of the recall notice and I was certainly glad. It took over 2 days More

by CAROLYN.MOUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Baker Nissan responded

Thank you for taking the time to share your experience with us. While we are glad to hear that you were satisfied with the work done on your vehicle, we apologize for any inconvenience caused during your visit. We will address your concerns and work towards improving our communication and customer service. Thank you for your continued support.

June 27, 2026

Dealership is not like it used to be. I do not think I would buy from them again More

by disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Baker Nissan responded

We apologize for any disappointment you may have experienced. Our goal has always been to provide excellent customer service. We'd love the opportunity to address your concerns and regain your trust in our dealership.

June 27, 2026

I needed to get my drivers side window fixed. I knew taking it to a Nissan dealer would get it fixed right. Great job! More

by TME77065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Baker Nissan responded

Thank you so much for choosing our Nissan dealership for your vehicle's window repair. We are thrilled to hear that you were satisfied with our services. It was a pleasure to assist you and we hope to see you again in the future!

June 27, 2026

Nissan was there for mw twice as I desperately needed the service . They were ready to step up and take care of the repairing did needed , with very friendly and professional staff , thank you More

by GRANDMA_ALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Baker Nissan responded

Thank you for choosing Nissan for your service needs, we are grateful for the opportunity to help twice in your time of need. Our team strives to provide top-notch service with a friendly and professional approach. We appreciate your business and hope to see you again!

June 27, 2026

Terry was great to work with. He gets straight to the point, doesn’t waste your time, and makes the car-buying process simple and efficient. He was professional, honest, and focus More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Baker Nissan responded

Thank you for your kind words, we appreciate your feedback! We strive to provide a seamless car-buying experience and are glad to hear that Terry was able to exceed your expectations. We'll pass on your compliments to him. Thank you for choosing us!

June 27, 2026

Today I bought my first car. Kasey With a K got me approved and made the process fast! I will be coming back for my next car. More

by Janzin126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Baker Nissan responded

Thank you for choosing us for your first car purchase! We're thrilled to hear that Kasey was able to get you approved quickly. We can't wait to see you for your next car.

June 27, 2026

Today, my son purchased a car. I was expecting to be here all day but surprised when we were out FAST. The process was smooth our finance manager Gus was great. I will be back for More

by Andrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Baker Nissan responded

Thank you for choosing us for your son's car purchase! We're thrilled to hear that our team, especially Gus, made the process fast, smooth, and enjoyable for you. We look forward to seeing you again for your next car! #CustomerSatisfaction #EfficientService